Reference: EO245
Contract: Permanent, full time, 35 hours per week
Location: Kings Hill based with hybrid working (minimum 2 days per week in the office)
Salary: Up to £67,500 per annum (depending on experience)
Help us turn ambitious digital plans into well-managed change that delivers for charities. Are you an experienced delivery professional who can bring structure, pace and clarity to a complex portfolio of digital change?
We’re looking for a talented Digital Delivery Manager to join our Digital team at CAF Bank, part of Charities Aid Foundation (CAF). This is an opportunity to play a central role in shaping how digital change is planned, coordinated and delivered within a purpose-led, regulated bank.
What you’ll do
At CAF Bank, every one of us contributes to our impact, and as our Digital Delivery Manager you will own the overall Digital delivery plan, helping us progress our highest-value customer, operational and strategic priorities.
You will coordinate digital change across Online Banking, AI and automation, digital adoption and other priority initiatives. You will bring together teams, suppliers and stakeholders to ensure work is well prioritised, realistically planned and delivered with appropriate governance, control and transparency.
As our Digital Delivery Manager, you will:
- Own and maintain a clear, integrated delivery plan across the Digital portfolio
- Translate strategic priorities and roadmap items into realistic and executable delivery plans
- Maintain visibility of priorities, milestones, dependencies, risks, issues and decisions
- Establish effective delivery routines, including planning sessions, progress reviews, blocker reviews and retrospectives
- Coordinate delivery across Digital, Technology, Operations, Risk, Compliance and external suppliers
- Identify and remove blockers, escalating promptly where senior decisions are required
- Own core delivery controls, including RAID logs, action logs, milestone trackers, delivery dashboards and dependency tracking
- Provide clear, accurate and action-oriented reporting for governance and senior stakeholders
- Coordinate supplier plans, actions, estimates, effort and delivery commitments
- Support release readiness by tracking UAT progress, known issues, dependencies and operational readiness
- Improve the flow of work from idea and discovery through to delivery, testing, release and benefits realisation
- Help embed practical, proportionate and continuously improving ways of working across the Digital team
- Identify opportunities to use AI to increase the pace and effectiveness of delivery.
Who we are looking for
This role is ideal for an experienced digital, technology or change delivery professional who is comfortable coordinating multiple workstreams and bringing structure to complex or ambiguous environments.
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Digital Programme Manager - Charities Aid Foundation in Kings Hill employer: OpenTalent
At TwinStream, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model in Cheltenham allows for flexibility while providing ample opportunities for professional growth and development within the tech sector. With a focus on meaningful projects that support government organisations, employees can find purpose in their work while enjoying competitive benefits and a supportive team environment.
