About The Role
Digital Learning Consultant - Data Analyst
Location: Home Based, UK
Your Role:
You will be responsible for coaching and mentoring a group of learners working towards the successful and timely achievement of their apprenticeship programme.
Key Responsibilities:
- Coach and support an agreed caseload of learners at level 4 in smaller organisations and corporate environments
- Work with internal Digital Learning Advisors, other DLC's and Learning Specialists to provide a link between the classroom and their online learning.
- Collaborate with Learning Specialists and Quality Assurance Consultants to ensure learners successfully achieve their apprenticeship programme on time.
- Provide clear and detailed written feedback on learning activities and goal completion ensuring learners are aware and adhere to their 20% off-the-job obligation.
- Leverage a 'many-to-many' mind-set and utilise technology effectively and safely to deliver cohort-wide online coaching.
- Professionally engage with both employer and learner to update on progress and plan for realistic progression. Deal with more complex customer
- questions and complaints in line to Company policy.
- Enable learners to navigate and leverage the benefits of the VLE to enhance their learning journey.
Deliver Impactful and Inspiring 1-2-1 Coaching
- Through remote working practice, you will observe, review and provide feedback on evidence produced by learners to ensure it is of the appropriate standard to reflect the learner’s knowledge, skills and behaviour and meet the needs of the Awarding Organisation
- Adhere to and apply quality assurance procedures when reviewing all components of the standards/framework to minimise referrals and meet deadlines
- Hold regular remote review meetings and build a positive relationship with the employer, line manager and mentor to monitor learner progress and plan progression
- Support learners online across a variety of modules specifically helping them apply their skills to their current job roles.
- Utilise effective and proactive online communication techniques to validate task requirements and diagnose areas for learner improvement.
Internal collaboration
- Provide timely and accurate documentation, management information, and reports in line with agreed business processes and KPIs
- Take ownership of own development ensuring Continuous Professional Development (CPD) is kept up to date
- Assist with projects to support internal and external team need
- Work with your manager to identify and develop further business prospects
Your Experience:
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Digital Learning Consultant - Data Analyst - QA employer: OpenTalent
At TwinStream, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model in Cheltenham allows for flexibility while providing ample opportunities for professional growth and development within the tech sector. With a focus on meaningful projects that support government organisations, employees can find purpose in their work while enjoying competitive benefits and a supportive team environment.
