Digital & Cyber Resilience Manager - hargreaveslansdown

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, we’d love to hear from you!

About the role

What you will be doing

• Own and evolve the Technical Resilience Framework, policies and standards on behalf of Digital, keeping them current, pragmatic and aligned to regulatory expectations.
• Embed resilience-by-design practices across engineering and platform teams through patterns, guardrails, playbooks and pragmatic guidance.
• Lead HL's Cyber Recovery capability, defining recovery objectives , cyber recovery plans and Minimum Viable Business (MVB) approach for systems supporting IBS.
• Drive technical service continuity, ensuring Criticality Assessments and data/system recovery plans are in place, current and owned by system owners.
• Own the technical resilience testing cycle, coordinating DR, failover, backup and cyber recovery exercises and reporting outcomes and remediation.
• Provide first-line technical service risk assessment for new and changing services through Architecture Panel / DPS TDA, acting as guardian of resilient change.
• T rack and report on the resilience posture of Digital, providing management information, KRIs and evidence to support Digital Leadership and internal/external assurance.
• Strengthen technology cyber incident readiness in partnership with Cyber Defence, Incident Management and SRE, focusing on containment, recovery and clean-build capability.
• Collaborate with second-line Technology Risk, Operational Resilience, Business Continuity and Procurement to ensure aligned outcomes and clear ownership.
• Champion a resilience culture across Digital through the Engineering Chapter, community forums, learning content and coaching of engineering leaders.

About you

• Proven experience leading technical and/or cyber resilience, disaster recovery, or SRE capability in a complex regulated environment (financial services strongly preferred).
• Strong working knowledge of cyber recovery techniques including ransomware response, immutable backups, clean-build patterns and recovery orchestration.
• Solid understanding of hybrid infrastructure and cloud-native architectures (AWS preferred), covering redundancy, failover, dependency management and fault isolation.
• Practical experience designing and running resilience testing programmes including DR exercises, failover testing, chaos engineering and technical tabletop exercises.