Main area
ICT
Grade
Band 9
Contract
Permanent
Hours
Full time - 37.5 hours per week (Hybrid with three days on site)
Job ref
271-ICT-8017108-A
Site
Great Ormond Street Hospital for Children NHS Foundation Trust
Town
London
Salary
£121,528 - £138,529 per annum inclusive
Salary period
Yearly
Closing
17/09/2026 23:59
Job overview
GOSH is widely considered to be at the forefront of new and innovative healthcare technology adoption. One of the first hospitals to implement Epic and gain a HIMMS level 7 accreditation, GOSH was the first NHS organisation to adopt ambient voice technology at scale and publish its findings.
We are now embarking on our new three year digital strategy and working at one of the most exciting and stretching periods in our evolution, the Deputy Chief Digital Information Officer will provide day to day operational management and strategic support to the CDIO. This role is essential in leading our Digital & Information Services to ensure that world-class clinical care and the safety of our children and young people remain at the heart of our digital excellence. You will help bridge the gap between shared vision and technical execution, ensuring GOSH maximises the opportunities of AI, ICT, and information to drive performance.
Main duties of the job
- Develop and implement strategic plans for ICT services, infrastructure and cyber security that align with the Trust’s long-term goals and operational needs
- Contribute to the design and execution of technology roadmaps covering data centres, cloud tenancies, application delivery, network capacity and cyber security infrastructure
- Conduct research and make informed recommendations on emerging technologies, products and standards to support innovation and service improvement
- Provide day-to-day leadership of the Digital & Information Services department, ensuring safe, effective and customer-focused operations.
- Own operational performance management: service levels, availability, capacity, incident/problem management, demand and prioritisation across the portfolio.
- Ensure robust operational governance (service reviews, risk and issue escalation, change control and clinical safety assurance where applicable).
- Lead the operational response to major incidents affecting digital services, ensuring clear communications, rapid recovery and post-incident learning. Delivery and continuous improvement
- Translate the Trust’s digital strategy and CDIO priorities into clear delivery plans, milestones and measurable outcomes for the department.
- Drive continuous improvement and standardisation of processes, adopting appropriate best practice IT service management) to improve reliability and user experience.
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Deputy Chief Digital Information Officer - GREAT ORMOND STREET HOSPITAL employer: OpenTalent
At TwinStream, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model in Cheltenham allows for flexibility while providing ample opportunities for professional growth and development within the tech sector. With a focus on meaningful projects that support government organisations, employees can find purpose in their work while enjoying competitive benefits and a supportive team environment.
