DESCRIPTION
- Develop relationships with new and existing vendors, cultivate relationships, and drive adherence to success criteria.
- Develop vendor qualification protocols and contracts and representing Amazon in meetings with senior executive teams from top selling partners.
- Establish goals & strategic direction for the role, ensuring alignment with broader business goals and vision. This includes goals around cost reductions and improved quality and safety processes.
- Establish and manage key performance indicators (KPIs) for vendor services, ensuring they meet or surpass customer satisfaction requirements. You will prepare and present reports on vendor performance, issues, and resolutions, establish mechanisms to onboard and maintain status of vendor into Amazon internal systems
- Develop business cases and request/manage Capital (budgets) ties to both in-year projects and long-term vendor development partnerships.
- Deep dive safety/quality/performance gaps, steering vendor performance through continuous improvement activities.
- Work closely with technical leaders and program managers to compose and influence product improvement roadmap according to vendor capabilities.
- Demonstrate program management, organizational, and leadership skills to facilitate effective, collaborative project meetings with vendors.
- Travel to actively engage with vendors, cultivating strong relationships and gaining firsthand insights into their operations and incorporate customer feedback gathered during onsite visits into vendor management strategies.
BASIC QUALIFICATIONS
- Bachelor's degree in a STEM field (Science, Technology, Engineering, Mathematics)
- Experience in a procurement organization performing vendor management, contract management, negotiating complex purchases, and bidding
- Experience in capacity planning, operations planning, business analysis or similar
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- Experience reading and writing procedures, technical documents, and engineering drawings, or experience in requirement gathering and ability to write clear and detailed requirement document
PREFERRED QUALIFICATIONS
- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field
- Knowledge of BI analytics, reporting or visualization tools like Tableau, AWS QuickSight, Cognos or other third-party tools
- Experience developing or delivering training programs across multiple sites or regions, or experience with project management
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Deployment Vendor Manager, Robotics Delivery & Packaging Innovation - Amazon.com employer: OpenTalent
At TwinStream, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model in Cheltenham allows for flexibility while providing ample opportunities for professional growth and development within the tech sector. With a focus on meaningful projects that support government organisations, employees can find purpose in their work while enjoying competitive benefits and a supportive team environment.
