WHAT YOU'LL DO
As a Forward Deployed Infrastructure Engineer at Sierra, and a founding member of this function, you will own the end-to-end lifecycle of customer deployments, while helping define how Sierra’s AI platform is deployed and operated across enterprise environments. You'll work directly with enterprise customers to architect, deploy, upgrade, and manage Sierra's AI platform infrastructure - ensuring every deployment meets their security, compliance, and operational
requirements
. In addition, you’ll establish the standards, tooling, and processes that make deployments scalable and repeatable, and partner cross-functionally with Engineering, Product, Sales, and Customer Success. This role will define how Sierra scales some of its most complex customer engagements.
- Own deployment architecture conversations and execution - designing and implementing deployment strategies across customer environments, including VPC configuration, permissioning, networking, and infrastructure provisioning.
- Manage the full infrastructure lifecycle for some of Sierra’s most critical customers: initial deployment, ongoing upgrades, scaling, and incident support.
- Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable.
- Partner with engineering teams to ensure Sierra's platform is deployable and operable across diverse customer
requirements
.
- Work with customers' platform engineering, security, and DevOps teams to navigate their infrastructure constraints and compliance
requirements
.
- Collaborate with Sales and Customer Success to scope infrastructure
requirements
during pre-sales and onboarding, translating customer needs into concrete deployment plans.
WHAT YOU'LL BRING
- Language fluency - professional fluency in both Spanish and English.
- 4+ years of experience in infrastructure, DevOps, platform engineering, or solutions architecture roles - with significant time spent on customer-facing deployment work.
- Deep experience with AWS services, Terraform, container orchestration, and cloud networking (VPCs, IAM, DNS, load balancing).
- Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance
requirements
, and change management processes.
- Ability to navigate ambiguity with enterprise stakeholders - from platform engineers to CISOs - and turn infrastructure conversations into actionable deployment plans.
- Strong operational instincts: you think about upgrades, rollbacks, monitoring, and failure modes from the start, not as an afterthought.
#J-18808-Ljbffr
Deployed Infrastructure Engineer Spanish speaking - sierra employer: OpenTalent
At TwinStream, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model in Cheltenham allows for flexibility while providing ample opportunities for professional growth and development within the tech sector. With a focus on meaningful projects that support government organisations, employees can find purpose in their work while enjoying competitive benefits and a supportive team environment.
