Together is seeking an experienced Desktop Support Engineer to join the Service Desk. You will resolve incidents and service requests across the business, providing expert guidance and mentoring while maintaining ticket records and asset management.
You will diagnose complex issues, escalate when necessary, and contribute to knowledge articles and IT projects to enhance services and colleague experience.
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Senior Desktop Support Engineer β 2nd Line ITIL Expert in Cheadle employer: OpenTalent
At TwinStream, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model in Cheltenham allows for flexibility while providing ample opportunities for professional growth and development within the tech sector. With a focus on meaningful projects that support government organisations, employees can find purpose in their work while enjoying competitive benefits and a supportive team environment.