Senior Product Designer, Restaurant Platform

Location: London, Hybrid role (In office 2 days per week; Wednesday and Thursday)

About OpenTable

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world‑class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

In this role, you will:

• Design the core experiences that restaurants, partners, and internal teams use to connect to OpenTable — from onboarding, reporting, security, to APIs and partner tools.
• Collaborate closely with a smart and dedicated team of product designers, product managers, and engineers to deliver practical, high‑quality solutions that scale.
• Champion product concepts that expertly balance customer needs with critical business goals.
• Become an expert in restaurants’ needs by planning and facilitating research with restaurant owners and staff; turning findings into actionable design direction.

You enjoy solving complex design challenges and are a systems thinker. You have experience designing for web and have an exceptional portfolio that showcases a breadth of product design work. You also have:

• Minimum of 5 years of professional experience in product design.
• Experience designing for B2B experiences or a proven track record of solving for highly complex workflows.
• Experience leading and facilitating workshops with cross‑functional partners.
• Led end‑to‑end user research initiatives including planning, facilitating, and synthesis to translate findings into intuitive, evidence‑based design solutions that directly address user pain points.
• The ability to manage time effectively and can self‑direct to deliver against agreed‑upon commitments.
• Previous experience with integrations and APIs is a plus.
• Strong visual and interaction skills.
• The ability to negotiate, prioritize, and break down design work into measurable outcomes while advocating for the user.
• Incorporated AI into workflows to improve and speed up design process and outcomes.
• Strong curiosity and willingness to learn from others.
• An appetite and appreciation for feedback from stakeholders and peers.
• Strong written and verbal communication skills and can clearly articulate design decisions.
• Experience working with remote teams.
• Expertise in Figma and other prototyping tools.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Generous paid parental leave, vacation & time off for your birthday
• Focus on mental health and well‑being: Company‑paid therapy sessions through SpringHealth
• Company‑paid subscription to Headspace
• Annual company‑wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Focus on your career growth: Access to thousands of on‑demand e‑learnings
• Travel Discounts inc. Bike2Work, Season ticket loan
• Employee Resource Groups
• Income protection and life assurance
• Employee Assistance Program - including 24/7 GP & free legal advice
• Pension plan contributions
• Discounted gym membership
• Social events & Thursday happy hours
• Free lunch 2 days per week

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.