- OpenTable is dedicated to improving restaurants’ revenue potential by utilizing industry-leading front-of-house management and online reservation technology
- As a Sales Development Representative, you will be part of a passionate global team committed to ensuring restaurant customers’ success and dining customers’ enjoyment
- You will help restaurants thrive by generating sales leads, driving prospect engagement, and providing essential sales support
- Your efforts will directly impact our mission of empowering restaurants to focus on their teams and guests while enabling diners to discover the perfect restaurant
- Generate high-quality sales leads and execute outbound sales prospecting via phone to schedule appointments for regional Account Executives
- Implement and manage targeted lead generation programs developed in partnership with the Restaurant Marketing team
- Craft and distribute compelling sales messages to prospective restaurant partners using direct mail and targeted email marketing campaigns
- Facilitate seamless lead hand-offs to Account Executives and respond promptly to prospect inquiries to ensure exceptional customer experiences
- Maintain accurate records of all sales activities and provide timely, detailed reports to management
- Participate in market research, sales initiatives, and regional trade shows to drive market presence, which will require occasional travel
- While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations
Benefits
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
Demonstrated experience (1+ years) in a telesales or call-center environment with a proven track record of exceeding performance objectivesFlexibility to manage communications and collaborate effectively across multiple time zones in a global work environmentExcellent collaboration and teamwork skills, with a commitment to sharing information and supporting team goals over individual interestsProfessional fluency in Italian (written, reading, and spoken) and EnglishStrong customer-centric mindset with the ability to nurture trust, resolve business needs, and advocate for customer successDemonstrated creativity and innovation in developing approaches to solve problems and improve sales performanceReceptiveness to new methods and technologies, with a comfort level in taking calculated risks to meet business challengesStrong commitment to continuous improvement, actively pursuing training to build knowledge and skillsProven ability to solicit, apply, and act upon constructive feedback to continuously improve processes and services
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Sales Development Representativ (Italian Speaker) employer: OpenTable
OpenTable is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work model that balances in-office collaboration with flexibility. With generous benefits such as company-paid therapy sessions, extensive vacation time, and a focus on mental health, employees are empowered to thrive both personally and professionally. The inclusive culture fosters a sense of belonging, making it an ideal place for those looking to make a meaningful impact in the hospitality industry.
