At a Glance
- Tasks: Lead product strategy to enhance diner engagement and integrate key partnerships.
- Company: Join OpenTable, a leader in the dining experience industry.
- Benefits: Generous leave, remote work options, and extensive learning opportunities.
- Other info: Collaborative environment with opportunities for career growth and innovation.
- Why this job: Make a real impact on diner experiences and shape the future of dining.
- Qualifications: 8+ years in product management with B2C focus and strong negotiation skills.
OpenTable is seeking a strategic and highly collaborative Principal Product Manager to lead the critical intersection of Diner Engagement and high-profile partnerships. In this high-impact role, you will define the unified product strategy and comprehensive execution roadmap to integrate major strategic partners deeply into our consumer marketplace.
Operating at the core of our business development efforts, you will lead the planning, execution and champion OpenTable's and our diners' best interests to scale engagement and capture sustainable ecosystem value.
- Define and execute product strategy and roadmap priorities that drive diner engagement and integrate high-profile strategic partners directly into the consumer marketplace ecosystem.
- Partner cross-functionally with Business Development, Legal and Finance to evaluate and capture high-value enterprise partnership integration opportunities.
- Own end-to-end product development, leveraging customer insights, data, and experimentation to prioritize investments, measure impact, and continuously optimize outcomes.
- Partner closely with Design and Engineering to deliver intuitive, high-quality experiences that solve customer problems and delight diners.
- Build trusted relationships with external partners, influencing decision-making, driving alignment on shared objectives, and effectively advocating for OpenTable's customers, business priorities, and long-term strategy.
- Establish robust product success metrics and lead rigorous hypothesis-driven experimentation to optimize conversion and user retention across integrated channels.
- Communicate complex product roadmaps, cross-system trade-offs, and critical program performance metrics directly to executive leadership and key external stakeholders.
Benefits:
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge.
Experience:
- 8 years of experience in product management, with a focus on business-to-consumer (B2C) products.
- Experience developing and executing complex product strategies in direct collaboration with Business Development, Engineering, Marketing and Legal teams.
- Experience defining product data success metrics, key performance indicators, and executing robust multi-platform user experimentation frameworks.
- Bachelor's degree in Computer Science, Engineering, Business, a related field, or equivalent practical experience.
- Expertise managing marketplace product dynamics across scaled web and mobile application ecosystems.
- Experience managing product strategy for multi-million dollar consumer services, payment networks, or enterprise reward program integrations.
- Proven ability to negotiate scope and advocate for user experience interests with senior leadership and external enterprise stakeholders.
- Strong systems-thinking capabilities with a deep technical aptitude for handling API-driven integrations and complex ecosystem trade-offs.
- Master of Business Administration (MBA) or an advanced degree in a related technical field.
Principal Product Manager (Diner Engagement) employer: OpenTable
OpenTable is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work model that balances in-office collaboration with flexibility. With generous benefits such as company-paid therapy sessions, extensive vacation time, and a focus on mental health, employees are empowered to thrive both personally and professionally. The inclusive culture fosters a sense of belonging, making it an ideal place for those looking to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Principal Product Manager (Diner Engagement)
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like OpenTable!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at OpenTable would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at OpenTable through your school's career services!
We think you need these skills to ace Principal Product Manager (Diner Engagement)
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Principal Product Manager (Diner Engagement), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Principal Product Manager (Diner Engagement) position at OpenTable. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at OpenTable
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
