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- Tasks: Lead a high-performing team to optimise sales and services strategies.
- Company: Join OpenTable, a leader in restaurant technology with a passion for hospitality.
- Benefits: Enjoy remote work options, mental health support, generous vacation, and free lunches.
- Why this job: Make a real impact in a dynamic culture that values diverse voices and ideas.
- Qualifications: 3-5 years in analytics or operations; advanced Excel and SQL skills required.
- Other info: Inclusive workplace committed to supporting all employees' needs.
The predicted salary is between 36000 - 60000 £ per year.
With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
Reporting to the Senior Manager, Global Strategy, Operations, and Analytics, this position is responsible for supporting a variety of sales and services related programs and initiatives in International Markets. Candidates for this role must have experience in leading and managing a team, setting quotas, territory planning and analysis and manipulating large sets of data to discover trends and make recommendations on sales and services strategies. The role will work cross-functionally with multiple departments including executive leadership, sales, learning and development, analytics, and finance to support the design, implementation and continued optimization of multiple business needs.
The Manager level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, ability to learn quickly, and manage a high performing team. You\’ll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations. Experience with Salesforce and an operations, finance or analytics background preferred.
In this role, you will:
Collaborating with sales and services leads to align goal methodology to company goals
Deliver sophisticated analytics to support global Sales and Services on headcount and territory management
Evaluate and outline new sales and services territories
Prepare and present data analysis for audiences ranging from field sales members to senior leadership
Collect feedback and handle flow of inbound ad hoc requests from the Global Restaurant Sales and Services (RSS)
Continuously improve internal reporting and proactively provide insights into the business metrics
Improve Salesforce.com (SFDC) processes and data
Please apply if:
3-5+ years of experience in analytics, operations, or strategy role
Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
Knowledge in Salesforce, Geopointe/Salesforce Maps and SuperSeta plus
Proficient in SQL and understanding of databases
Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
High energy and contagious enthusiasm; willing to take on tough projects
Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
Understanding of sales processes
Benefits and Perks
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to HeadSpace
Company-wide week off a year – the whole team fully recharges (and returns without a pile-up of work!)
Paid parental leave
Generous paid vacation + time off for your birthday
Focus on your career growth:
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Income protection and life assurance
Employee Assistance Program – including 24/7 GP & free legal advice
Pension plan contributions
Discounted gym membership
Bike2Work
Season ticket loan
Social events & Thursday happy hours
Free lunch 2 days per week
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we\’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
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KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, ‘KAYAK and OpenTable”, “our/we/us”, or “Company”) will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice (KAYAK (Germany) /OpenTable (Germany) andKAYAK (All Other Locations) /OpenTable (All Other Locations) ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law.
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Manager, Revenue Strategy & Operations employer: OpenTable
Contact Detail:
OpenTable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Revenue Strategy & Operations
✨Tip Number 1
Familiarise yourself with OpenTable's products and services. Understanding how our technology empowers restaurants will help you articulate your insights during discussions and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of OpenTable, especially those in analytics or operations roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Brush up on your data analysis skills, particularly in Excel and SQL. Being able to showcase your proficiency in these areas during conversations will set you apart as a strong candidate for the Manager position.
✨Tip Number 4
Prepare to discuss your experience in leading teams and managing projects. Be ready to share specific examples of how you've successfully implemented strategies that improved efficiency or sales, as this aligns closely with the job requirements.
We think you need these skills to ace Manager, Revenue Strategy & Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in analytics, operations, and strategy. Emphasise your leadership skills and any specific achievements related to team management and data analysis.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and how your background aligns with OpenTable's mission. Mention your familiarity with Salesforce and your analytical skills, providing examples of how you've used them in previous roles.
Showcase Your Data Skills: Since the role requires advanced Excel skills and proficiency in SQL, consider including a section in your CV that details your experience with these tools. You could also mention any specific projects where you successfully manipulated large datasets.
Prepare for Potential Questions: Think about how you would answer questions related to sales processes, project management, and team dynamics. Be ready to discuss your approach to improving efficiency and how you handle feedback and ad hoc requests.
How to prepare for a job interview at OpenTable
✨Understand the Role
Make sure you have a solid grasp of what the Manager, Revenue Strategy & Operations role entails. Familiarise yourself with the key responsibilities, such as leading a team, managing data analysis, and collaborating with various departments. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Analytical Skills
Since the role requires advanced Excel skills and proficiency in SQL, be prepared to discuss specific examples of how you've used these tools in past roles. Highlight any projects where you manipulated large datasets to uncover trends or make strategic recommendations.
✨Prepare for Cross-Functional Collaboration
The position involves working with multiple departments, so think of examples where you've successfully collaborated across teams. Be ready to discuss how you communicate effectively with different stakeholders and how you handle feedback and requests from various sources.
✨Demonstrate Enthusiasm and Energy
OpenTable values high energy and enthusiasm, especially when tackling tough projects. During the interview, let your passion for the hospitality industry and your eagerness to contribute to the company's success shine through. This can set you apart from other candidates.
