Account Manager CQ (German Speaking) London: Hybrid, in office 2 days per week With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed. The Account Manager CQ drives engagement, increases reservation availability and decreases churn for our customers. Your interactions will be remote, using phone, e-mail, webinars and other methods to convey ideas, perform training and resolve open issues. We help the restaurant incorporate OpenTable into their daily operations, continually driving adoption in the process. Churn is reduced by working with and demonstrating the value of our products and services to restaurants. Are you in the business of building and managing relationships? You will lead the overall management of our most valuable business segmentation of customers You will share data with restaurants to change behavior and drive adoption Respond to restaurant partner concerns from our Customer Support and field teams Perform presentations and training remotely to restaurant customers You will encourage customers to think differently about their business in ways that will help both parties achieve success Fluent German speaker to business proficiency level Account management experience Proven record of consultative selling and/or account management Aptitude for capturing and using data to advise and persuade others to make business decisions Excellent communication, listening, influencing and training skills Excellent organization, documentation and time management skills Experience using Salesforce of equivalent CRM solution is a plus You will accrue 25 vacation days per year in addition to statutory UK Bank Holidays One Celebration Day per calendar year Private Health & Dental and Life Insurances Employee Assistance Program (EAP) Pension Fund Gym Discount com business discounts Diversity, Equity, and Inclusion OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation. #
Telephone Account Manager Remote/Hybrid in London employer: OpenTable
OpenTable is an exceptional employer that prioritises employee wellbeing and growth, offering a vibrant work culture where your contributions truly matter. With generous benefits including private health insurance, flexible working arrangements, and opportunities for professional development, you'll thrive in a supportive environment that values diversity and inclusion. Join us in our London office to be part of a global team dedicated to enhancing the dining experience for millions while enjoying a fulfilling career.
