At a Glance
- Tasks: Generate sales leads and support restaurant partners to thrive in a dynamic environment.
- Company: Join OpenTable, a leader in restaurant technology with a passion for hospitality.
- Benefits: Enjoy 5 weeks vacation, paid volunteer time, and mental health support.
- Other info: Hybrid work model with a focus on collaboration and flexibility.
- Why this job: Make a real impact on restaurants while developing your sales skills.
- Qualifications: Fluent in Italian and English with telesales experience preferred.
The predicted salary is between 31500 - 38500 £ per year.
Sales Development Representative (Italian Speaking)
Location
London (Hybrid; in office 2 days per week)
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, Open Table, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive.
Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at Open Table has a tangible impact on what we do and how we do it.
You’ll also be part of a global team and its portfolio of metasearch brands.
Hospitality is all about taking care of others, and it defines our culture.
About the Job
Open Table is dedicated to improving restaurants' revenue potential by utilizing industry-leading front-of-house management and online reservation technology.
As a Sales Development Representative, you will be part of a passionate global team committed to ensuring restaurant customers' success and dining customers' enjoyment.
You will help restaurants thrive by generating sales leads, driving prospect engagement, and providing essential sales support.
Your efforts will directly impact our mission of empowering restaurants to focus on their teams and guests while enabling diners to discover the perfect restaurant.
Responsibilities
- Generate high-quality sales leads and execute outbound sales prospecting via phone to schedule appointments for regional Account Executives.
- Implement and manage targeted lead generation programs developed in partnership with the Restaurant Marketing team.
- Craft and distribute compelling sales messages to prospective restaurant partners using direct mail and targeted email marketing campaigns.
- Facilitate seamless lead hand-offs to Account Executives and respond promptly to prospect inquiries to ensure exceptional customer experiences.
- Maintain accurate records of all sales activities and provide timely, detailed reports to management.
- Participate in market research, sales initiatives, and regional trade shows to drive market presence, which will require occasional travel.
- Minimum Qualifications
- Professional fluency in Italian (written, reading, and spoken) and English.
- Demonstrated experience (1+ years) in a telesales or call-center environment with a proven track record of exceeding performance objectives.
- Strong customer-centric mindset with the ability to nurture trust, resolve business needs, and advocate for customer success.
- Excellent collaboration and teamwork skills, with a commitment to sharing information and supporting team goals over individual interests.
- Flexibility to manage communications and collaborate effectively across multiple time zones in a global work environment.
- Preferred Qualifications
- Demonstrated creativity and innovation in developing approaches to solve problems and improve sales performance.
- Receptiveness to new methods and technologies, with a comfort level in taking calculated risks to meet business challenges.
- Strong commitment to continuous improvement, actively pursuing training to build knowledge and skills.
- Proven ability to solicit, apply, and act upon constructive feedback to continuously improve processes and services.
Benefits and Perks
- 5 weeks paid vacation
- Time off for your birthday
- Paid volunteer time
- Paid parental leave
- Private health & dental insurance
- Pension plan contributions
- Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being
- Company-paid therapy sessions through Spring Health
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Focus on your career growth
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Income protection and life assurance
- Employee Assistance Program - including 24/7 GP & free legal advice
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week
The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker.
That’s why Open Table has adopted a hybrid workplace model.
This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
Work Environment & Flexibility
At Open Table, we pride ourselves on fostering a global and dynamic work environment.
As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones.
While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters.
Open Table will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive.
We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you.
Please reach out to your recruiter to request any accommodations.
#LI-Hybrid
Sales Development Representative (Italian Speaking) in London employer: OpenTable
OpenTable is an exceptional employer that prioritises employee wellbeing and growth, offering a vibrant work culture where your contributions truly matter. With generous benefits including private health insurance, flexible working arrangements, and opportunities for professional development, you'll thrive in a supportive environment that values diversity and inclusion. Join us in our London office to be part of a global team dedicated to enhancing the dining experience for millions while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Development Representative (Italian Speaking) in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Development Representative (Italian Speaking) at OpenTable, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including OpenTable. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Development Representative (Italian Speaking). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Development Representative (Italian Speaking) in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for OpenTable:When writing your cover letter, make sure to tailor your message specifically for OpenTable. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at OpenTable
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show OpenTable that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show OpenTable that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with OpenTable’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
