At a Glance
- Tasks: Drive ongoing training and support for international sales teams to enhance performance.
- Company: Join OpenTable, a leader in restaurant technology with a passion for hospitality.
- Benefits: Enjoy flexible work options, generous vacation, and focus on mental well-being.
- Other info: Dynamic global team with opportunities for career growth and collaboration.
- Why this job: Make a real impact by empowering teams to deliver exceptional customer experiences.
- Qualifications: 5+ years in enablement or sales readiness, with strong communication skills.
The predicted salary is between 56700 - 69300 £ per year.
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, Open Table, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive.
Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at Open Table has a tangible impact on what we do and how we do it.
You’ll also be part of a global team and its portfolio of metasearch brands.
Hospitality is all about taking care of others, and it defines our culture.
About the job
At Open Table, we are dedicated to helping our employees master the skills necessary to drive outstanding customer experiences.
As the Int’l Enablement Manager, Everboarding, you will act as a performance partner for our International Account Executives and Account Managers, owning ongoing field readiness after onboarding.
You will partner closely with GTM, Product Marketing, field leadership, and frontline managers to translate business priorities into role-based enablement that is practical, timely, and aligned to the realities of the field.
From product launches to reinforcement strategies, you will help turn evolving business priorities into clear learning experiences that improve execution in the field.
Your work will directly impact readiness and performance by maintaining visibility into rep needs, objections, and capability gaps across the populations and strategic themes you support.
Responsibilities
- Own ongoing field readiness for International AEs and AMs after onboarding, ensuring enablement continues well beyond initial ramp and stays aligned to evolving organizational goals.
- Occasionally support AE new hire programming, in partnership with the AE new hire trainer, during large hiring sprints.
- Partner with GTM teams on product launches and priority initiatives, translating new information into role-based enablement programs for the field.
- Deliver enablement through facilitation, coaching, presentations, and targeted learning experiences that build capability in real customer-facing situations.
- Maintain a strong understanding of field needs, common objections, workflow friction, and capability gaps and ensure these insights are included in existing and net-new programming.
- Build and manage major enablement programs from planning through delivery and reinforcement, ensuring stakeholder alignment, a clear view of impact, and additional support where needed.
- Track program results, gather field feedback, and refine content, reinforcement, and support strategies based on performance findings and business priorities.
- Minimum Qualifications
- 5+ years of experience in enablement, learning and development, sales readiness, or a related field.
- Experience supporting customer-facing commercial teams, ideally including Account Executives and Account Managers.
- Demonstrated ability to design and deliver role-based enablement that supports adoption, skill development, and field execution.
- Strong cross-functional partnership and program management skills, with experience working effectively across Product Marketing, GTM teams, field leaders, and managers.
- Strong facilitation and communication skills, with the ability to turn field feedback, objections, and performance gaps into practical learning solutions.
- Preferred Qualifications
- Experience supporting international or multi-market commercial teams.
- Experience enabling both product launches and ongoing everboarding programs.
- Familiarity with sales and account management workflows, manager-led reinforcement practices, and measuring enablement effectiveness through behavior change or business impact.
Professional proficiency in French or Spanish is a plus.
Benefits and Perks
- Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being
- Paid parental leave
- 5 weeks paid vacation
- Time off for your birthday
- Paid volunteer time
• Focus on your career growth
- Travel Discounts
- Employee Resource Groups
- Private health & dental insurance
- Income protection and life assurance
- Employee Assistance Program - including 24/7 GP & free legal advice
- Pension plan contributions
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week
The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker.
That’s why Open Table has adopted a hybrid workplace model.
This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
Work Environment & Flexibility
At Open Table, we pride ourselves on fostering a global and dynamic work environment.
As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones.
While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters.
Open Table will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive.
We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need any reasonable adjustments during the application/interview process, or on the job, we’re here to support you.
Please reach out to your recruiter to request any accommodations.
#LI-Hybrid #LI-CW2
International Enablement Manager, Everboarding in London employer: OpenTable
OpenTable is an exceptional employer that prioritises employee wellbeing and growth, offering a vibrant work culture where your contributions truly matter. With generous benefits including private health insurance, flexible working arrangements, and opportunities for professional development, you'll thrive in a supportive environment that values diversity and inclusion. Join us in our London office to be part of a global team dedicated to enhancing the dining experience for millions while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land International Enablement Manager, Everboarding in London
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We think you need these skills to ace International Enablement Manager, Everboarding in London
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of OpenTable. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at OpenTable
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with OpenTable, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at OpenTable, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for OpenTable could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
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