Lead, Sales & Revenue Enablement (New Hire Programs)

London, United Kingdom. With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the job: The Lead, Sales & Revenue Enablement will lead a high-performing team of New Hire Trainers and drive the strategic vision for how OpenTable ramps go-to-market talent across the Restaurant Sales and Services organization. This role owns the end-to-end strategy for building scalable, role-specific onboarding architecture designed to accelerate time-to-value, instill high-performing sales behaviours, and drive repeatable revenue outcomes. As a key strategic partner to Revenue Operations and GTM leadership, you will define the intersection of enablement-led training, certification, and frontline manager coaching while leveraging data-driven insights and AI-enabled technologies to modernise sales enablement at scale.

Key Responsibilities:

• People Leadership & Coaching: Direct, coach, and develop a team of New Hire Trainers, fostering a high-performance culture, setting clear priorities, and driving operational excellence across all onboarding programs.
• Program Strategy & Architecture: Own the multi-track onboarding strategy and end-to-end program design, establishing standardised graduation milestones, skill certifications, and readiness criteria aligned with GTM business priorities.
• Building Scalable Programs: Design and scale role-specific ramp frameworks across sales, account management, and customer success, balancing central enablement delivery with structured frontline manager reinforcement and accountability.
• Data-Driven Enablement & Impact: Establish comprehensive enablement metrics—moving beyond completion rates to track ramp velocity, skill adoption, behavioural changes, quota attainment, and revenue impact.
• AI & Modern Enablement Modernisation: Evaluate and deploy AI-enabled tools and automated workflows to personalise learning paths, enhance role-play coaching, optimise trainer efficiency, and provide just-in-time performance support.
• Cross-Functional Strategic Partnership: Collaborate with Revenue Operations, Sales Leadership, Product Marketing, and GTM teams to ensure ramp strategies continuously reflect evolving field realities and market conditions.

Minimum Qualifications:

• 5+ years of experience in Sales/Revenue Enablement, GTM program management, or commercial learning and development.
• 2+ years of direct people management experience, leading team members such as trainers, enablement specialists, or program managers.
• Proven track record of designing, scaling, and executing role-based onboarding programs tied to measurable revenue and performance milestones.
• Demonstrated capability in data-driven enablement, using performance analytics to connect learning initiatives directly to pipeline generation and ramp metrics.
• Practical experience implementing AI tools or AI-assisted workflows within learning, coaching, content generation, or sales execution tools.

Preferred Qualifications:

• 7+ years of revenue enablement experience within a fast-paced SaaS, B2B, or multi-channel GTM organisation.
• Hands-on experience supporting multi-track teams across field sales, inside sales, account management, and customer success.
• Expertise in defining the operating model between central Revenue Enablement and frontline sales leadership to drive co-ownership of onboarding success.
• Strong cross-functional leadership presence with experience partnering directly with VP- and C-level revenue executives.

Benefits and Perks:

• Work from (almost) anywhere for up to 20 days per year.
• Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth.
• Company-paid subscription to Headspace.
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!).
• Paid parental leave.
• Time off for your birthday.
• Focus on your career growth: Access to thousands of on-demand e-learnings.
• Travel Discounts.
• Employee Resource Groups.
• Income protection and life assurance.
• Employee Assistance Program - including 24/7 GP & free legal advice.
• Pension plan contributions.
• Discounted gym membership.
• Bike2Work.
• Season ticket loan.
• Social events & Thursday happy hours.
• Free lunch 2 days per week.

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters.