Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers in German and English, resolving inquiries and logging issues in Salesforce.
- Company: Leading restaurant tech firm dedicated to enhancing customer satisfaction.
- Benefits: Flexible work arrangements, mental well-being support, and career growth opportunities.
- Why this job: Join a vibrant team and make a difference in the hospitality industry.
- Qualifications: Fluent in German and English with strong communication skills.
- Other info: Dynamic work environment focused on employee well-being and development.
The predicted salary is between 28800 - 43200 £ per year.
A prominent restaurant technology firm is looking for a Customer Support Representative who speaks German and English to enhance customer satisfaction in London. The role involves responding to customer inquiries across various platforms and logging issues in Salesforce.
Ideal candidates will have a passion for hospitality and possess excellent communication skills. The firm offers flexible work arrangements and numerous benefits, focusing on mental well-being and career growth.
German-Speaking Customer Support Pro — Hospitality Tech employer: OpenTable
Contact Detail:
OpenTable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking Customer Support Pro — Hospitality Tech
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills in both German and English. Since this role is all about customer support, being able to switch between languages smoothly will give you a huge advantage. Try role-playing common customer scenarios with a friend!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Plus, it shows you’re serious about joining our awesome team!
We think you need these skills to ace German-Speaking Customer Support Pro — Hospitality Tech
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences or stories that highlight your enthusiasm and understanding of customer needs.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Use keywords from the job description, like 'customer support' and 'communication skills', to show we’re on the same page about what’s important.
Highlight Your Language Skills: Since this role requires both German and English, be sure to mention your proficiency in both languages. If you have any experience using these languages in a professional setting, definitely include that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at OpenTable
✨Brush Up on Your Language Skills
Since this role requires fluency in both German and English, make sure you’re comfortable switching between the two languages. Practise common customer support phrases and scenarios in both languages to show your versatility during the interview.
✨Know the Company Inside Out
Research the restaurant technology firm thoroughly. Understand their products, services, and the specific challenges they face in the hospitality sector. This knowledge will help you tailor your answers and demonstrate your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and customer service approach. Think of examples from your past experiences where you successfully resolved customer issues or improved satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Show Your Passion for Hospitality
This role is all about enhancing customer satisfaction in the hospitality industry. Share your enthusiasm for the sector and any relevant experiences you have. Whether it’s a previous job in hospitality or a personal passion, let them know why you care about providing excellent service.
