- OpenTable is seeking a strategically minded Director of B2B & Corporate Communications to own the global narrative that drives our presence and credibility within the hospitality industry
- Reporting to the Head of Global Communications, you will serve as a high-impact leader responsible for positioning the company as a strategic technology and data partner
- In this role, you will ensure that every touchpoint with restaurant customers, technology partners, and the broader business community strengthens our reputation as an industry leader
- Your focus will be on building trust as an ultimate differentiator and expanding our corporate narrative globally
- Develop and execute comprehensive B2B communication strategies in alignment with marketing and go-to-market teams to strengthen relationships with restaurant customers, prospects, partners, and industry influencers
- Lead external storytelling around product innovation, AI developments, and industry milestones to advocate for restaurant success and solidify global market presence
- Own communications for global partnerships, integrations, and emerging business units, managing co-announcements and shared storylines with major technology platforms
- Direct proactive and reactive media relations, overseeing inbound inquiries, crisis navigation, operational resiliency, and data policy defenses to protect and enhance corporate reputation
- Manage the executive bench in partnership with brand communications by crafting talking points, speeches, bylines, and preparing leadership for high-profile industry appearances
- Establish and enforce communications governance, including approval workflows, escalation paths, messaging guardrails, and KPI reporting tied directly to business outcomes
Benefits
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
Experience advising executive leadership on complex communications and reputational mattersExperience managing public relations and communications strategy on a global scale10+ years of experience in B2B public relations or corporate communications within the technology or hospitality sectorsProven track record managing high-stakes issues, policy responses, and competitive positioningAbility to work in a hybrid capacity from the New York City or Norwalk, CT officeExperience managing co-marketing or joint-communication strategies with global technology platforms and enterprise partnersDemonstrated ability to utilize data insights and performance metrics to shape corporate messaging and inform strategic business decisionsPrior experience collaborating across brand, product, and legal teams within a global matrixed organization or parent company environmentStrong background in managing communication frameworks for emerging business units or rapidly scaling technology solutions
#J-18808-Ljbffr
Director of B2B & Corporate Communications employer: OpenTable
OpenTable is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work model that balances in-office collaboration with flexibility. With generous benefits such as company-paid therapy sessions, extensive vacation time, and a focus on mental health, employees are empowered to thrive both personally and professionally. The inclusive culture fosters a sense of belonging, making it an ideal place for those looking to make a meaningful impact in the hospitality industry.
