At a Glance
- Tasks: Lead analytics for a multi-market platform and drive impactful commercial insights.
- Company: Global blue-chip FMCG company with a focus on innovation.
- Benefits: Competitive salary, performance bonus, hybrid work, and private healthcare.
- Other info: Opportunity for international exposure and career advancement.
- Why this job: Shape global strategies and influence revenue growth in a dynamic environment.
- Qualifications: 5+ years in commercial insights, strong analytics, and stakeholder engagement skills.
The predicted salary is between 75000 - 90000 £ per year.
Salary: £75,000 – £90,000 + bonus + benefits
Location: Hybrid (UK-based, multi-market remit)
Are you ready to own a multi-market analytics platform used across 12 countries? Do you want to shape predictive pricing and promotional strategy at scale? Looking for real commercial influence — not just reporting?
We are hiring a Senior Customer Insights Manager to lead Shopper & Revenue Growth Management (RGM) insight within a global blue-chip FMCG environment.
The Role – Senior Commercial Analytics Manager
As Senior Customer Insights Manager, you will sit at the centre of Commercial Analytics, partnering with RGM, Category Development and Sales teams globally. You will combine platform ownership, advanced analytics leadership and high-impact commercial research and stakeholder engagement.
5 Core Areas of Responsibility
- Product Owner – RGM Analytics Hub
- Own the RGM Analytics Hub (live across 12 markets)
- Ensure smooth day-to-day platform performance
- Drive user adoption and stakeholder engagement
- Prioritise and deliver system enhancements
- Integrate new data sources and analytics capabilities
- Shopper & RGM Research Leadership
- Define and prioritise key commercial business questions
- Lead end-to-end research projects
- Translate analytics into actionable recommendations
- Ensure insights scale across markets
- Influence commercial decision-making
- Predictive & Prescriptive Analytics
- Lead pricing and promotional modelling pilots
- Expand advanced analytics across additional markets
- Develop future-fit RGM capability
- Improve the realism and commercial impact of analytics outputs
- Cross-Functional Commercial Partnership And Stakeholder Engagement
- Partner with central and regional RGM teams
- Collaborate with Category Development & Sales
- Drive alignment between insight and execution
- Ensure insight converts into measurable action
- Continuous Improvement of Insight Delivery
- Refine visualisation and reporting outputs
- Improve the efficiency of research methodologies
- Enhance engagement of commercial stakeholders
- Embed best practice across regions
What We’re Looking For
- 5+ years’ experience in commercial insights & analytics within FMCG / CPG
- Proven ownership of complex analytics or insight projects
- Strong exposure to RGM, pricing or promotional effectiveness
- Experience operating across multiple international markets (advantageous)
- Background within blue-chip FMCG environments preferred
- Commercially minded with strong stakeholder influence skills
- Confident in managing senior cross-functional relationships
- Excellent Stakeholder Engagement
What’s In It For You?
- £75,000 – £90,000 base salary
- Performance bonus
- Hybrid working model
- Private healthcare
- Pension contribution
- Learning & development investment
- International exposure
- High visibility within global commercial leadership
Why Apply for This Senior Customer Insights Manager Role?
- Own a multi-market analytics platform
- Shape global RGM capability
- Blend strategic influence with hands-on analytics
- Work at scale within a high-performing FMCG organisation
- Deliver insight that directly impacts revenue growth
If you are a commercially driven analytics leader ready to step into a high-impact Senior Customer Insights Manager position, we would welcome a confidential discussion. Apply today to explore this opportunity.
Customer Insights Manager in Woking employer: OpenSourced - Search & Selection
Join a leading global blue-chip FMCG company that values innovation and collaboration, offering a dynamic hybrid working environment. As a Senior Customer Insights Manager, you will have the opportunity to influence commercial strategies across multiple markets while benefiting from a competitive salary, performance bonuses, and extensive learning and development opportunities. With a strong focus on employee growth and a culture that encourages impactful insights, this role promises a rewarding career path in a high-performing organisation.
Contact Details:
OpenSourced - Search & Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Insights Manager in Woking
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We think you need these skills to ace Customer Insights Manager in Woking
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at OpenSourced - Search & Selection, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at OpenSourced - Search & Selection
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with OpenSourced - Search & Selection’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
