At a Glance
- Tasks: Provide top-notch technical support and contribute to product development in a dynamic team.
- Company: Join a collaborative and innovative company committed to diversity and sustainability.
- Benefits: Enjoy life assurance, private medical cover, and 25 days holiday plus more!
- Other info: Exciting opportunities for hands-on testing and project management await you!
- Why this job: Make an impact in engineering while growing your career in a supportive environment.
- Qualifications: Degree or HNC/HND in Mechanical Engineering and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our client is seeking a Technical Sales Support Engineer with a mechanical bias to provide high-quality technical support to both customers and the internal sales team. This position focuses on supporting a wide range of automation and temperature-control products, contributing to commercial growth through training, product promotion, and technical expertise.
Key Responsibilities
- Deliver technical support to customers via phone and email
- Process requests for special product variations
- Analyse and report on product returns
- Contribute to new product development proposals
- Conduct market and competitor product analysis
- Support the sales team with customer visits and application development
- Manage product lifecycles including training, new product introductions, and discontinued product updates
Qualifications
- Degree, HNC, or HND in Mechanical Engineering or a related discipline
- Strong communication skills (phone and email)
- Logical, methodical problem-solver with excellent organisational skills and record-keeping
- Confident in presenting technical topics in person and via webinars
- Experience working in an engineering environment
- Practical hands-on testing and diagnostic experience
- Ability to manage multiple projects, prioritise effectively, and meet deadlines
- Additional hands-on testing/diagnostic experience
- Exposure to automation systems or system design
- Previous work in Technical Sales Support or applications engineering
What’s on Offer
Our client offers a collaborative, innovative and supportive working environment where team members are empowered and valued. They are committed to diversity, inclusion and sustainability, and provide a comprehensive benefits package including:
- Life assurance
- Private medical cover
- 25 days’ holiday plus holiday trading scheme
- Additional employee benefits
Selection Process
The recruitment process will typically involve:
- An initial online interview
- Online testing
- A final face-to-face onsite interview
If you’re a technically minded engineer looking to take the next step in your career, we’d love to hear from you. Apply today or get in touch for a confidential conversation to find out more about this opportunity.
Technical Sales Support Engineer employer: OpenSourced - Search & Selection
OpenSourced - Search & Selection is an excellent employer for those passionate about robotics, offering a dynamic work culture in the vibrant city of Bristol. Employees benefit from strong career progression opportunities and the chance to collaborate with a high-performing team on innovative projects that shape the future of humanoid systems. With a focus on cutting-edge technology and real-world applications, this role promises meaningful contributions in a fast-growing sector.
Contact Details:
OpenSourced - Search & Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering and sales sectors. Attend industry events or webinars where you can meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and their products thoroughly. Be ready to discuss how your mechanical engineering background can contribute to their technical sales support. Practice common interview questions to boost your confidence.
✨Tip Number 3
Showcase your hands-on experience! Whether it’s through a portfolio or during interviews, highlight your practical testing and diagnostic skills. Employers love seeing real-world applications of your knowledge, especially in technical roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team. So, what are you waiting for? Get applying!
We think you need these skills to ace Technical Sales Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your mechanical engineering background and any relevant experience in technical sales support. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills:Since strong communication is key for this position, make sure your written application reflects that. Use clear language and a professional tone, but don’t forget to let your personality shine through – we’re all about authenticity!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at OpenSourced - Search & Selection
✨Know Your Products Inside Out
Make sure you have a solid understanding of the automation and temperature-control products you'll be supporting. Familiarise yourself with their features, benefits, and common issues. This will help you answer technical questions confidently and demonstrate your expertise.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. You might want to do mock interviews with friends or family, focusing on how you would communicate with customers and the sales team.
✨Prepare for Problem-Solving Scenarios
Expect to face some problem-solving scenarios during your interview. Brush up on your logical and methodical approach to troubleshooting. Think of examples from your past experience where you successfully resolved technical issues and be ready to discuss them.
✨Show Your Team Spirit
This role involves collaboration with both customers and the internal sales team. Be prepared to share examples of how you've worked effectively in a team setting. Highlight your ability to support others and contribute to commercial growth through teamwork.
