At a Glance
- Tasks: Provide top-notch technical support and contribute to product development in a dynamic team.
- Company: Join a collaborative and innovative company committed to diversity and sustainability.
- Benefits: Enjoy life assurance, private medical cover, and 25 days of holiday plus more perks.
- Other info: Exciting opportunities for hands-on experience and professional growth await you.
- Why this job: Make an impact in technical sales while growing your engineering skills and career.
- Qualifications: Degree or HNC in Mechanical Engineering and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
Type: Permanent, Full-time
Location: Milton Keynes (Fully Onsite)
The Role
Our client is seeking a Technical Sales Support Engineer with a mechanical bias to provide high-quality technical support to both customers and the internal sales team. This position focuses on supporting a wide range of automation and temperature-control products, contributing to commercial growth through training, product promotion, and technical expertise.
Key Responsibilities
- Deliver technical support to customers via phone and email
- Process requests for special product variations
- Analyse and report on product returns
- Contribute to new product development proposals
- Conduct market and competitor product analysis
- Support the sales team with customer visits and application development
- Manage product lifecycles including training, new product introductions, and discontinued product updates
Qualifications
- Degree, HNC, or HND in Mechanical Engineering or a related discipline
- Strong communication skills (phone and email)
- Logical, methodical problem-solver with excellent organisational skills and record-keeping
- Confident in presenting technical topics in person and via webinars
- Experience working in an engineering environment
- Practical hands-on testing and diagnostic experience
- Ability to manage multiple projects, prioritise effectively, and meet deadlines
- Exposure to automation systems or system design
- Previous work in Technical Sales Support or applications engineering
What’s on Offer
Our client offers a collaborative, innovative and supportive working environment where team members are empowered and valued. They are committed to diversity, inclusion and sustainability, and provide a comprehensive benefits package including:
- Life assurance
- Private medical cover
- 25 days’ holiday plus holiday trading scheme
- Additional employee benefits
Selection Process
The recruitment process will typically involve:
- An initial online interview
- Online testing
- A final face-to-face onsite interview
If you’re a technically minded engineer looking to take the next step in your career, we’d love to hear from you. Apply today or get in touch for a confidential conversation to find out more about this opportunity.
Technical Sales Support Engineer in Milton Keynes employer: OpenSourced - Search & Selection
Our client is an exceptional employer located in Milton Keynes, offering a dynamic and supportive work culture that prioritises employee empowerment and collaboration. With a strong commitment to diversity and sustainability, they provide a comprehensive benefits package, including private medical cover and generous holiday allowances, alongside ample opportunities for professional growth and development in the technical sales support field.
Contact Details:
OpenSourced - Search & Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Sales Support Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially in automation and temperature control. Be ready to showcase your technical knowledge and how it can benefit their sales team.
✨Tip Number 3
Practice your communication skills. Since this role involves a lot of customer interaction, make sure you can explain complex technical topics clearly and confidently, whether it's over the phone or in person.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Technical Sales Support Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your mechanical engineering background and any relevant experience in technical sales support. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience makes you the perfect fit. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Whether it’s through clear language in your CV or a well-structured cover letter, we want to see that you can convey technical information effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status. Plus, it’s super easy!
How to prepare for a job interview at OpenSourced - Search & Selection
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of the products you'll be supporting. Understand the automation and temperature-control systems thoroughly, as this will help you answer questions confidently and demonstrate your expertise.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. You might even want to do a mock interview with a friend to get comfortable presenting your ideas clearly, both verbally and in writing.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about specific situations where you had to analyse issues or develop solutions, as this will highlight your logical and methodical approach to problem-solving.
✨Research the Company and Market
Familiarise yourself with the company’s products and their competitors. Being able to discuss market trends and how the company fits into the industry will show that you're genuinely interested and proactive, which can set you apart from other candidates.
