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- Tasks: Lead UX research to enhance the digital journey for a thriving eCommerce brand.
- Company: Purpose-driven online retail organisation focused on sustainability.
- Benefits: Competitive salary, 28 days holiday, hybrid work model, and growth opportunities.
- Why this job: Shape user experiences and drive real impact in a fast-paced environment.
- Qualifications: Experience in UX research with strong analytical skills and commercial awareness.
- Other info: Collaborative culture with a focus on innovation and user-centric design.
The predicted salary is between 30000 - 40000 £ per year.
Location: Wallingford, OX10 9TA (Hybrid – Tue/Wed/Thu office, Mon/Fri WFH)
Salary: £30,000–£40,000 DOE
Start Date: ASAP
Are you a data-driven UX Researcher who wants to shape the digital journey of a high-volume eCommerce business? Do you enjoy turning behavioural insight into measurable commercial performance? Ready to own research end-to-end in a growing, sustainability-focused retail environment?
This UX Researcher role sits at the intersection of Product, UX/UI and Marketing. You will own research across the full digital customer journey — from discovery to checkout — ensuring user insight directly drives conversion, retention and engagement.
You’ll combine qualitative research, behavioural analytics and competitor benchmarking to optimise performance across multiple websites and brands. This is a commercially focused UX Researcher position where insight must translate into measurable impact.
Key Responsibilities- Plan and deliver end-to-end UX research across websites and digital journeys
- Conduct usability testing, interviews, surveys and discovery research
- Analyse behavioural cohorts and customer segments
- Translate findings into archetypes and actionable insight
- Partner with UX/UI to optimise layout, navigation and usability
- Collaborate with Marketing on campaign performance and content engagement
- Analyse product discovery behaviour and purchasing patterns
- Conduct competitor benchmarking within the online retail market
- Present concise, evidence-led recommendations to stakeholders
- Proven experience as a UX Researcher across the full research lifecycle
- Strong qualitative and quantitative research capability
- Experience with GA4, Hotjar, Clarity, ContentSquare or FullStory
- Strong understanding of acquisition and conversion journeys
- Experience working cross-functionally in agile teams
- Commercial awareness – balancing user needs with business goals
- Experience with experimentation tools (Monetate, AB Tasty, VWO) is desirable
- Familiarity with Figma, Miro or Adobe XD is advantageous
- 28 days holiday (inclusive of bank holidays)
UX Researcher in Oxford employer: OpenSourced Ltd
Contact Detail:
OpenSourced Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Researcher in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local meetups. We can’t stress enough how valuable personal connections can be in landing that UX Researcher role.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best research projects and insights. We want to see how you’ve turned data into actionable results, so make it pop!
✨Tip Number 3
Prepare for interviews by practising common UX research questions. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your process and findings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace UX Researcher in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the UX Researcher role. Highlight your experience with qualitative and quantitative research, and don’t forget to mention any tools like GA4 or Hotjar that you’ve used. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about UX research and how you can contribute to our sustainability-focused retail environment. Be sure to connect your past experiences to the responsibilities listed in the job description.
Showcase Your Research Skills: In your application, give us examples of your end-to-end research projects. Whether it’s usability testing or competitor benchmarking, we want to know how you’ve turned insights into actionable recommendations. This is your moment to show off your data-driven mindset!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at OpenSourced Ltd
✨Know Your Research Tools
Familiarise yourself with the tools mentioned in the job description, like GA4 and Hotjar. Be ready to discuss how you've used these tools in past projects to gather insights and drive decisions.
✨Showcase Your Process
Prepare to walk through your end-to-end research process. Highlight specific examples where your qualitative and quantitative research led to actionable insights that improved user experience or conversion rates.
✨Understand the Business Goals
Demonstrate your commercial awareness by linking user needs to business objectives. Think about how your research can impact metrics like conversion and retention, and be ready to share ideas on how to achieve this.
✨Engage with Stakeholders
Practice presenting your findings concisely and confidently. Stakeholders will want to see clear, evidence-led recommendations, so prepare a few key insights you can share that showcase your ability to communicate effectively.