At a Glance
- Tasks: Engage with customers and drive product innovation to solve real-world challenges.
- Company: Leading rental tech company focused on customer experience and growth.
- Benefits: Competitive salary, collaborative culture, and impactful work in the rental market.
- Why this job: Make a real difference in the rental industry while working with passionate teams.
- Qualifications: 2:1 degree, strong problem-solving skills, and calm customer interaction abilities.
- Other info: Opportunity to influence product decisions and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
A leading rental technology company is seeking a Customer Experience and Product Development expert passionate about solving real-world problems. This role involves responding to customer queries, collaborating across teams to deliver innovative solutions, and influencing product decisions.
Ideal candidates possess:
- A 2:1 degree
- Strong problem-solving skills
- A calm demeanor in customer interactions
This position offers the chance to make a significant impact in the UK's rental market while working in a collaborative environment.
Customer Experience & Product Growth Lead in Brixton employer: OpenRent
Contact Detail:
OpenRent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Product Growth Lead in Brixton
✨Tip Number 1
Network like a pro! Reach out to people in the rental tech industry on LinkedIn or at events. We can’t stress enough how valuable personal connections can be in landing that dream role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer experience and product growth. We recommend using the STAR method to structure your answers – it’ll help you showcase your problem-solving skills effectively!
✨Tip Number 3
Showcase your passion for solving real-world problems during interviews. Share specific examples of how you've tackled challenges in previous roles. We want to see that calm demeanour in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Experience & Product Growth Lead in Brixton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer experience and product growth shine through. We want to see how you can solve real-world problems and make a difference in the rental market!
Tailor Your CV: Make sure your CV highlights relevant experiences that align with the role. Focus on your problem-solving skills and any collaborative projects you've been part of. We love seeing how you’ve influenced product decisions in the past!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Share specific examples of how you've handled customer queries and worked across teams to deliver innovative solutions. Keep it engaging and personal!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at OpenRent
✨Know the Company Inside Out
Before your interview, make sure you research the rental technology company thoroughly. Understand their products, values, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've successfully solved customer issues or contributed to product development. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking.
✨Demonstrate Your Collaborative Spirit
Since this role involves working across teams, be ready to discuss how you've collaborated with others in previous positions. Share stories that illustrate your ability to work well with diverse groups and how you’ve influenced decisions positively.
✨Stay Calm and Collected
Given the importance of a calm demeanor in customer interactions, practice staying composed during the interview. If faced with challenging questions, take a moment to think before responding. This will reflect your ability to handle pressure and maintain professionalism.