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- Tasks: Engage with customers over the phone and match them with the perfect products.
- Company: Leading telecommunications provider in Newcastle upon Tyne.
- Benefits: Flexible working opportunities and recognition for your results.
- Why this job: Join a dynamic team and help customers while achieving your sales targets.
- Qualifications: Strong communication skills and prior customer service experience required.
- Other info: Comprehensive training and support to help you succeed.
The predicted salary is between 25000 - 30000 £ per year.
A leading telecommunications provider in Newcastle upon Tyne seeks individuals for a customer-focused sales role. You will engage with customers over the phone, understand their needs, and match them with suitable products. The position offers flexible working opportunities and recognizes results.
Candidates should have strong communication skills, a drive to succeed, and prior customer service experience. Training and support will be provided to help you achieve your targets.
Phone Sales Advisor – Customer-Focused & Target-Driven in Newcastle upon Tyne employer: Openreach
Contact Detail:
Openreach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phone Sales Advisor – Customer-Focused & Target-Driven in Newcastle upon Tyne
✨Tip Number 1
Practice your phone skills! Since you'll be engaging with customers over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 2
Know the products! Familiarise yourself with the telecommunications products you’ll be selling. This way, you can confidently match them to customer needs and show that you’re knowledgeable and trustworthy.
✨Tip Number 3
Show your drive! During interviews, share examples of how you've met targets in previous roles. We love to see candidates who are motivated and have a track record of success in customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow with us in a flexible working environment.
We think you need these skills to ace Phone Sales Advisor – Customer-Focused & Target-Driven in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about engaging with customers over the phone, make sure your application highlights your strong communication skills. Use clear and concise language to demonstrate how you can connect with people and understand their needs.
Tailor Your Experience: We want to see how your previous customer service experience relates to this role. Don’t just list your past jobs; explain how they’ve prepared you for a customer-focused sales position. Make it personal and relevant!
Express Your Drive to Succeed: This position is target-driven, so let us know about your motivation to achieve results. Share examples of how you've met or exceeded targets in the past, and show us that you're ready to bring that same energy to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Openreach
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products and services offered by the telecommunications provider. This will help you demonstrate your understanding of customer needs and how to match them with suitable solutions during the conversation.
✨Showcase Your Communication Skills
Since this role is all about engaging with customers over the phone, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your communication style and ensure you come across as approachable and knowledgeable.
✨Highlight Your Customer Service Experience
Be ready to share specific examples from your previous roles where you successfully addressed customer needs or resolved issues. This will show that you have the experience and mindset needed to thrive in a customer-focused sales environment.
✨Demonstrate Your Drive to Succeed
Prepare to discuss your personal goals and how they align with the company's targets. Showing that you are motivated and results-driven will resonate well with the interviewers, especially since they value candidates who are eager to achieve their targets.