Network & OSS Delivery Specialist in Ipswich

As a Network & OSS Project Manager you will be responsible for defining technical requirements and facilitating delivery of network‑based solutions across large and complex teams covering internal and external stakeholders. Network solutions will typically drive IT, vendor and network change, which will need to converge to deliver value‑adding solutions. Organisation, communication and a growth mindset are the most important attributes for successful candidates. We are a positive, inclusive and forward‑thinking team based in Adastral and supported by offshore colleagues in India. The role is a great opportunity to lead high‑impact, high‑visibility projects spanning technical, commercial and operational domains. This role will be a change‑maker, problem‑solver and facilitator, bridging between the users/stakeholders and the Agile/Waterfall development teams. You will question assumptions and requirements, assess the needs, find gaps, and work closely with the stakeholders/SMEs to detail the requirements, features, user stories, and understand/elicit the requirements. You will work closely with the Product Owners to manage the user stories and epics.

Responsibilities

• Responsible for the development of medium / long‑term network evolution plans for the Tribe.
• Be the recognised authority for high‑impacting network roadmaps and programmes.
• May be accountable for managing interaction with a network technology vendor (e.g., Nokia).
• Accountable for delivery of complex and major change programmes across the network and IT domains (up to £2m in capex and £10m in benefits).
• Accountable for ensuring the strategic roadmap and vision is applied/followed within the Tribe.
• Supports the wider Tribe by guiding on the initial set‑up of squads and creation of squad backlogs.
• Accountable for managing contention and prioritisation within squads.
• Responsible for overseeing, resolving and mitigating the tribe/squad‑level risks and issues.
• Supports the Tribe Lead in managing the tribe’s allocated budget.

Stakeholders and Communication

• Ensures that stakeholders across internal, external, vendor and supporting functions are aligned, informed and enthused about change projects led by the tribe.
• Supports the Tribe Lead in keeping stakeholders informed and managing expectations.
• Engages and works with business users and customers to identify requirements to meet business outcomes or improvements.
• Balances internal, external, customer and supplier relationships effectively, and across all levels of seniority.

Improving Our Working Practices

• Champions an inclusive working environment, contributing to making our workplace vibrant, diverse and a positive environment for everyone to be themselves.
• Proactively identifies and leads on change and improvement initiatives for the team, for example the way we document requirements and how we work with designers, developers and testers.

Technical Awareness

• Be the recognised voice in Openreach for a number of technical domains, both from a subject‑matter perspective but importantly also from a change, delivery and financial point of view.

Skills

• Leadership, Awareness and Experience.
• Delivery & Change Management Skills.
• Technical Awareness & Continuous Improvement.
• First‑class Communication & Stakeholder Management.

Experience

• Experience of shaping and delivering complex projects in technical domains.
• Experience of defining customer or solution requirements.
• Proven track record of working as part of a technology team.
• 4‑6 years experience working in a technology domain, ideally including networks.
• Experience of leading and motivating matrix resources.
• Defining technical strategy, with a proven track record in delivering complex commitments under pressure and tight timescales.
• Experience of managing multiple stakeholders to co‑ordinate alignment of complex programmes.
• Experience of writing and presenting business cases to secure strategic funding.
• Excellent organising, problem‑solving and negotiation skills to deliver complex and high‑profile network transformation programmes.
• Delivering technology and IT‑based solutions with excellent knowledge and experience of systems and methodologies.
• Managing vendors and integrating changes.

Benefits

• 10% on‑target annual bonus.
• Access to an online private GP 24/7 for you and your immediate family.
• Market‑leading paid carers leave with up to 2 weeks off.
• Equalised maternity, paternity and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay.
• Discounted EE and BT products, including mobile and broadband.
• Market‑leading pension scheme – 5% from you and 10% from us.
• Holiday purchase scheme.