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- Tasks: Maintain and validate core data for client trading systems in a global team.
- Company: Join a leading tech firm focused on innovative financial solutions.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Dynamic team culture with opportunities to learn about financial markets.
- Why this job: Make an impact by ensuring data accuracy that supports client success.
- Qualifications: Strong communication skills and a passion for problem-solving in fast-paced environments.
The predicted salary is between 30000 - 40000 £ per year.
The Data Operations analyst works as part of a global team specializing in maintaining the core set of data required to support ION's hosted solutions. The analyst is responsible for validating the accuracy of the data and engaging directly with both clients and external data vendors to maintain client satisfaction. Working in a fast-paced environment, the analyst is required to understand exchange specifications and the business impact the data has on ION's solutions.
Responsibilities
- Accurately maintain data required to support client trading systems
- Investigate client data incidents from receipt to resolution
- Prioritize incidents and keep them up to date on the internal incident tracking system
- Communicate updates effectively and promptly to the client
- Develop strong working relationships with other departments to assist with the delivery of our service to clients
- Work with data vendors and exchanges to resolve data queries
- Understand and process exchange data specifications
- Build up and maintain a knowledge of the database structure within the trading platforms
- Carry out application system checks, aiming to identify and resolve issues before they impact clients
- Adhere to 'best practice' and department procedures for client communications, incident progression and investigation
- Participate in the team shift patterns and assist with weekend work and out of hours escalation when required
Qualifications
- Dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers
- Excellent written and verbal communication skills
- Confident and professional manner
- Able to manage own time and a changing workload
- Ability to troubleshoot and approach problem solving in a logical manner
- Excellent analytical skills and attention to detail
- Ability to follow process and make suggestions for improvements
- Able to use own initiative, good attention to detail and strong organisational skills
- Co-operative approach to working with team members and other departments
- Able to view situations from a customer perspective and act accordingly
- A strong desire to develop a deep understanding of financial markets and business flows and system functionality
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
Data Operations ( Markets - Shared Services) employer: Openlink
Contact Detail:
Openlink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Operations ( Markets - Shared Services)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their data operations. Be ready to discuss how your skills align with their needs, especially around client satisfaction and incident resolution.
✨Tip Number 3
Showcase your analytical skills! During interviews, share examples of how you've tackled data issues or improved processes in the past. This will demonstrate your problem-solving abilities and attention to detail.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Data Operations ( Markets - Shared Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Operations Analyst role. Highlight your experience with data management, client communication, and any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about data operations and how your skills align with our needs. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application showcases your excellent communication skills. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Openlink
✨Know Your Data
Before the interview, brush up on your understanding of data operations and trading systems. Familiarise yourself with exchange specifications and how they impact client solutions. This will show that you’re not just a candidate but someone who genuinely understands the role.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare to discuss how you've effectively communicated updates in past roles, especially when dealing with clients or resolving incidents.
✨Show Your Problem-Solving Skills
Be ready to share specific examples of how you've approached problem-solving in a logical manner. Think of times when you’ve had to troubleshoot issues and how you prioritised tasks to ensure client satisfaction.
✨Demonstrate Team Spirit
This role requires collaboration with various departments, so highlight your ability to work well in a team. Share experiences where you’ve built strong working relationships and how that contributed to successful outcomes.