At a Glance
- Tasks: Manage supply chain and ensure smooth product delivery from order to client.
- Company: Join Openhouse, a premium merch company based in New York.
- Benefits: Flexible remote work, competitive pay, and real ownership of projects.
- Other info: Opportunity to work with global factories and high-quality products.
- Why this job: Be part of a small team making big impacts for world-class brands.
- Qualifications: Experience in supply chain or production, detail-oriented and organised.
The predicted salary is between 60750 - 74250 £ per year.
The Role
Remote, Contract, 20 to 30 hours per week. Openhouse is a New York-based business.
This seat sits between our factories and our clients.
You'll own the path a product takes from PO to delivery, and you'll be the person the sales team comes to when they need a real answer about what's possible.
We're looking for someone in the US or EU.
We're looking for someone precise. Details are the job. A wrong date or a stale status in our system becomes a client problem downstream, and we don't let that happen.
Pay Commensurate with experience.
- What You'll Own
- Supply Chain
- Place POs with suppliers in the US and Asia
- Resolve questions and issues on open orders
- Track orders through every stage of production
- Keep internal systems accurate at all times: dates, statuses, costs, production data
- Coordinate inbound shipments from factory to warehouse, and direct to client where needed
- Blanks
- Manage inventory of our in house line of quality blanks and keep levels accurate
- Own the relationship with our customization factory
- Issue and track customization POs
- Partner with the design team to resolve customization issues
- Customer Service Ticket Closing
- Resolve production-related client issues
- Answer \"can we do this\" inquiries from the sales team with clear, accurate responses
- Whom We're Looking For
- Experience in supply chain, production, or sourcing, ideally in apparel, promotional products, branded merchandise, or custom manufacturing
- Comfortable working across time zones with overseas factories
- Organized and systems-minded. You keep records clean without being asked
- Direct communicator. You escalate early and you don't let problems sit
- Strong judgment on what to promise and what to check first
- Preferred
- Conversational and written Mandarin
- Experience with domestic decoration and customization partners
- Familiarity with ERP or order management systems
- About Openhouse
Openhouse is the most premium merch company in the world.
Exceptional Design.
Industry-Leading Quality.
Our blanks are designed, produced, and warehoused by us.
Proudly headquartered in New York State.
We bring a tech-first approach to an industry that has not modernized in decades.
We work with world-class brands in hospitality, wellness and fitness, retail, media, and public relations. We build high-impact, retail-quality products made to last.
Why Openhouse
Real ownership from day one on product for world-class brands. Small team, fast decisions, high standards.
Operations Manager in Slough employer: Openhouse
Openhouse is an exceptional employer that offers a unique opportunity to work at the intersection of supply chain management and client relations in a dynamic, remote environment. With a commitment to precision and quality, employees enjoy a culture of real ownership and fast decision-making, alongside opportunities for professional growth within a small, high-performing team. Based in New York, Openhouse provides a tech-first approach to the merchandising industry, ensuring that every team member contributes to creating high-impact products for world-class brands.
