At a Glance
- Tasks: Manage cross-functional operations and drive key initiatives in a fast-paced fintech environment.
- Company: Join OpenFX, a pioneering company transforming cross-border payments.
- Benefits: Competitive salary, equity, and a collaborative culture focused on growth.
- Other info: Diverse and inclusive workplace with significant career development opportunities.
- Why this job: Be part of a team shaping the future of global financial infrastructure.
- Qualifications: 5+ years in operations, strong analytical skills, and experience in fintech.
The predicted salary is between 28000 - 30000 £ per year.
About Us
Open FX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems.
We are building the infrastructure that will power the next generation of cross-border payment systems for institutions.
The team's execution has been exceptional, and we're scaling at a remarkable pace.
Our stellar early team comes with experience in companies like J.
Morgan, Goldman Sachs, Falcon X, Paypal, Affirm, Polygon, Kraken, Nium & others.
We’re backed by Accel, Lightspeed, Nf X and other top-tier investors.
Role Overview
We are seeking a detail-oriented and efficient
Business Operations Manager to join our dynamic team.
This role will work cross-functionally across various operational domains, including trade operations, finance, legal, stakeholder management, business operations, and revenue operations.
The Operations Manager will be responsible for kickstarting and managing key operational areas, facilitating smooth handover of responsibilities to specialized hires as the company grows, and continuing to serve as the cross-functional link, ensuring seamless operations across departments.
Key Responsibilities
- Partnership Operations
- Support the management of relationships with liquidity and banking partners.
- Assist in partner onboarding and retention initiatives, targeting 3 banking partners per currency in active regions by Q4 2025.
- Contribute to the development of partner performance metrics and scoring.
- Revenue Operations
- Monitor and analyze client wallet share and transaction volumes.
- Assist in implementing strategies to improve CAC and LTV.
- Support upsell/cross-sell initiatives to increase ARPU.
- Finance & Accounting Support
- Support the finance team with daily, weekly, and monthly operational processes
- Assist in streamlining financial workflows and identifying automation opportunities
- Contribute to the development of real-time financial reporting dashboards
- Support cash flow management initiatives by providing operational insights
- Legal & Regulatory Operations
- Assist in licensing applications and renewals across multiple jurisdictions.
- Optimize client onboarding & KYB, targeting 90% automation by Q3 2025.
- Increase automation of compliance workstreams to 90%+.
- Oversee timely submission of all regulatory reports.
- Business Operations
- Help translate high-level strategy into actionable plans and KPIs.
- Identify and implement process improvements across functions.
- Contribute to market research and competitive analysis efforts.
- Support investor relations activities as needed.
- Trade Operations Support
- Execute and optimize daily FX settlements, with 100% automation by Q4 2025.
- Manage EOD trade reconciliations, targeting 0% error rates on settlements.
- Monitor and maintain 95%+ working capital utilization.
- Implement and refine risk management protocols to support 99.9% uptime.
- What we are looking for
Must-haves
- Strong analytical and problem-solving skills with high attention to detail.
- Demonstrated ability to navigate complex, ambiguous situations.
- Excellent project management skills and ability to manage multiple priorities.
- Proficiency in data analysis and financial modeling.
- Experience with automation and process optimization.
- 5+ years of experience in operations roles, preferably in fintech.
What helps you stand out
- Knowledge of regulatory compliance in financial services.
- Familiarity with FX markets and cross-border transactions.
- Experience in a high-growth startup environment.
What We Offer
- Competitive salary and benefits package.
- Equity in a rapidly growing company.
- Opportunity to work in a fast-paced startup at the forefront of fintech innovation.
- Opportunity to make a significant impact on global financial infrastructure
- Collaborative work culture with emphasis on personal and professional growth.
We are committed to building a diverse and inclusive workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Business Operations Manager in London employer: OpenFX
OpenFX is an exceptional employer, offering a dynamic work culture that thrives on innovation and collaboration. As a Product Manager in London, you'll be at the forefront of cross-border payment solutions, with ample opportunities for professional growth and direct impact on revenue through currency expansion. Join a high-calibre team backed by top-tier investors, where your contributions will shape the future of financial infrastructure in Europe.
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We think this is how you could land Business Operations Manager in London
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We think you need these skills to ace Business Operations Manager in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at OpenFX, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at OpenFX
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with OpenFX’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
