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For Companies At a Glance
- Tasks: Lead the developer experience for a cutting-edge financial platform and shape API adoption.
- Company: Join a dynamic fintech startup with a mission to revolutionise cross-border payments.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Other info: Work alongside industry veterans from Stripe and J.P. Morgan in an innovative environment.
- Why this job: Be the first in a foundational role that influences the future of finance technology.
- Qualifications: 5+ years in developer-facing API roles with a focus on measurable outcomes.
The predicted salary is between 80000 - 100000 ÂŁ per year.
Location: Miami, FL | London, UK | Remote (US)
The Problem and the Role
OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. We are seeking a Developer Experience Lead, who will report to the head of Product Growth, to own the entire developer‑facing surface of our platform, from documentation to integration support to API governance. This role fills a foundational gap in how external developers experience our world‑class financial engine.
What You’ll Actually Do & Own
- Drive API Product Adoption: You own API adoption as a measurable outcome, instrumenting the funnel from API key activation to first API call to first transaction to expanded endpoint usage.
- Architect the Documentation System: You own the information architecture and design the taxonomy that scales from a simple Quickstart guide to complex Treasury Operations references.
- Own the OpenAPI Workflow: Align the OpenAPI spec to production reality and implement a contract‑first governance model.
- Drive Developer Advocacy: Write technical content that earns developer trust and build feedback loops that turn integration friction into product changes.
- Own Integration Triage: Act as the technical front door for client integration questions during US business hours, triaging issues and building a repeatable onboarding playbook.
What Success Looks Like
- API Product Adoption: You own the adoption funnel and drive the cross‑functional work to move the number.
- Time to First API Call: Drops from around 3 days to under 15 minutes within 90 days.
- Instructional support tickets: reduced 40% within 90 days.
- Spec drift: no spec drift incidents that reach production.
- V1 Developer Portal: a public API doc portal is live, searchable, and built on docs‑as‑code infrastructure.
- Developer advocacy presence: a published cadence of technical content that builds developer trust and drives inbound adoption.
- DX roadmap: a written plan for SDK strategy, portal evolution, adoption analytics, and Agent Experience foundations.
Requirements
- 5+ years owning a developer‑facing API product or platform.
- Direct client integration work with B2B or institutional clients.
- Product instinct for API design.
- Engineering fluency and understanding of distributed system concepts.
- Contract‑first governance experience.
- Financial services or fintech context.
- Agent Experience instinct.
Preferred
- Multimedia documentation skills.
- Developer advocacy or DevRel experience.
Why This Role?
- Foundational Ownership: You define the hiring standards, the voice, and the culture of Developer Experience at OpenFX.
- Greenfield Architecture: You are building the DX product from the ground up.
- The Frontier of Finance: You will learn the inner workings of global finance and apply them to the new payment stack.
- Where This Role Grows: Lead the expansion into agent‑native tooling as Developer Experience matures.
The Team: You are joining a team of ex‑Stripe, J.P. Morgan, and Kraken alumni, backed by notable investors.
Developer Experience Lead employer: OpenFX
Contact Detail:
OpenFX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Developer Experience Lead
✨Tip Number 1
Network like a pro! Attend meetups, conferences, and tech events where you can connect with industry folks. Don’t be shy—introduce yourself and chat about your passion for developer experience. You never know who might have a lead on that perfect role!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to API design and developer experience. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Leverage social media! Follow companies you’re interested in, engage with their content, and share your insights on developer experience topics. This not only builds your online presence but also puts you on the radar of hiring managers.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it shows you’re genuinely interested in joining our team at OpenFX. Let’s make that developer experience shine together!
We think you need these skills to ace Developer Experience Lead
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for developer experience shine through! We want to see how excited you are about building great documentation and supporting developers. Share your thoughts on what makes a fantastic developer experience.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Developer Experience Lead role. Highlight your relevant experience with APIs, documentation, and integration support. We love seeing how your background aligns with our mission!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points or headings if it helps convey your message better. Remember, clarity is key in documentation too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and engaged with our company!
How to prepare for a job interview at OpenFX
✨Know Your APIs Inside Out
Before the interview, make sure you have a solid understanding of the APIs you'll be working with. Familiarise yourself with their documentation, common use cases, and any recent updates. This will not only help you answer technical questions but also demonstrate your genuine interest in the role.
✨Showcase Your Developer Advocacy Skills
Prepare examples of how you've previously engaged with developer communities or improved developer experiences. Whether it's through writing technical content, hosting workshops, or gathering feedback, showing that you can bridge the gap between developers and product teams will set you apart.
✨Be Ready to Discuss Integration Challenges
Think about past integration projects you've worked on and be ready to discuss specific challenges you faced. Highlight how you diagnosed issues, collaborated with teams, and implemented solutions. This will showcase your problem-solving skills and your ability to work under pressure.
✨Demonstrate Your Vision for Developer Experience
Come prepared with ideas on how you would approach building the developer experience from scratch. Think about documentation strategies, onboarding processes, and ways to measure success. Sharing your vision will show that you're not just looking to fill a role, but to truly own and shape the function.