Project Manager

• Job Scope
• Hybrid Role: 2-4 times/week may require travel to client sites (locally)
• We are seeking a Project Manager to join our growing organisation.
• In this role, you will be responsible for the coordination and delivery of Open Exchange’s meeting services worldwide.
• The Project Manager ensures the success of customer-focused events through the deployment of a team of Video Operators, technology experts and deployment of live stream and recorded showcase events.
• This is a unique opportunity to support Video Conference operations in an organisation that has a virtual workforce worldwide.

We have a start-up environment and are building our infrastructure while also rapidly expanding our client base.

Responsibilities

• Work with Account Management and Sales Execution teams to determine client event requirements
• Run kick-off meetings to align client needs with Open Exchange (OE) capabilities, managing expectations and aligning priorities
• Organise pre-event planning, day-of execution, and post-event deliverables
• Maintain planning materials and communicate with OE leadership and delivery teammates
• Ensure staffing levels for events are appropriate and share resources/request resources as needed
• Foster teamwork and collaboration of the team
• Identify areas for improvement in skills and delivery for future events
• Other duties as assigned according to business line and regional attributes

Qualifications

• Bachelor’s/University Degree preferred
• Event Management experience a plus
• High degree of organisational skills, able to multitask and prioritise. Solid problem‑solving skills.
• Excellent communication skills: verbal, written and presentation ability
• Experience working with C-level executives with the ability to remain level‑headed in high pressure and complex situations
• Ability to build trust and model the way OE provides excellent services
• Ability to thrive in a virtual work enterprise along with flexibility, and an ability to work in a fast-paced environment
• Technology savvy: MS Office, Teams, Zoom
• Flexibility on work hours (we support international clients and OE Teams)
• Competitive Benefits Package
• Payment incentive programme
• Enhanced Pension Contributions
• Holiday 23 days plus bank holidays
• Company Sick Pay
• Private Healthcare for individual and partner
• Life Cover
• Healthcare cash back scheme
• Employee Assistance Programmes
• Hybrid Working
• Company Socials and Updates
• Equipment provided
• Company Information

Open Exchange is the worldwide trusted leader in video and multimedia solutions for investor communications.

Our video services enable the vital daily communications of the financial services and professional investment industry and its clients with advanced one-to-one, one-to-many, and many-to-many video technologies, tools and services.

Open Exchange currently has operations in Boston, New York, London, and Hong Kong.

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