At a Glance
- Tasks: As a Business Analyst, you'll solve complex problems and collaborate with clients and teams.
- Company: Opencast is dedicated to making a difference through innovative solutions and teamwork.
- Benefits: Enjoy flexible hours, 25 days holiday, a competitive pension, and generous training budgets.
- Other info: Interviews are conducted via Microsoft Teams, and we welcome diverse candidates.
- Why this job: Join a supportive culture that values growth, diversity, and impactful work.
- Qualifications: Experience as a business analyst is essential; strong communication and problem-solving skills are a must.
The predicted salary is between 34000 - 49000 £ per year.
Role
The role involves weekly on‑site working and requires travel among client sites in Newcastle, Leeds or Manchester. The candidate must be a UK citizen or eligible for security clearance and be able to hold or obtain a Security Check (SC) clearance.
Essential Experience
- Recent government (public sector) experience and/or delivery of complex digital services that meet Government Digital Service (GDS) standards.
- Application of business analysis techniques (e.g., SWOT, 5 Whys) to understand business context, processes and systems; analyse root causes, define problems, evaluate options and make recommendations aligned with strategic goals.
- Elicitation, analysis, validation and prioritisation of business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis.
- Definition of epics, features, user stories, acceptance criteria and non‑functional requirements; maintenance of traceability and facilitation of prioritisation.
- Business modelling, process improvement and digital/data systems analysis to represent organisations, processes, relationships and systems; identification of gaps, recommendation of improvements and support of implementation and validation.
- Building and maintaining strong stakeholder relationships and cross‑functional teams, communicating clearly, reaching consensus and adapting messages to different audiences.
- Analysis and prioritisation of user experience needs, presenting insights in an accessible, data‑informed way.
- Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans and outcomes to ensure solutions meet requirements.
- Delivery to the highest quality, adhering to recognised industry standards and frameworks (e.g., GOV.UK Service Standards), in large and complex organisations.
- Collaboration in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively.
- Presentation of complex information in a way that is easy to understand, engaging both technical and non‑technical stakeholders.
Essential Consulting Skills
- Contribution to improving ways of working and driving continuous improvements within teams.
- Sharing of knowledge and best practice with fellow business analysts and other disciplines, including proactive engagement in client and Opencast communities of practice.
- Positive challenge of decisions or solutions that are not aligned with the best client outcomes.
- Creation of lasting value in projects, ensuring a user‑centric, sustainable approach.
- Meaningful engagement with Opencast, supporting the growth of practice and wider capability.
- Support of Opencast's growth plans by providing case studies and updates on relevant forums of project work.
Salary and Benefits
- Consultant salary range: £41,000‑£59,000
- Competitive pension, health cash plan, share options and discretionary bonus.
- Flexible hours and 25 days holiday; generous training budget.
- People to support you every step of the way.
Location & Travel
The position will involve travel between multiple locations, including the HQ, hub locations, client sites and home, in accordance with job requirements.
Diversity and Inclusion
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast.
Future Opportunity - Business Analyst in Newcastle upon Tyne employer: Opencast
At Opencast, we pride ourselves on being a dynamic tech consultancy that fosters a collaborative and inclusive work culture. With a strong focus on employee growth, we offer generous training budgets, flexible working hours, and a supportive environment where diverse perspectives are valued. Join us in making a meaningful impact while enjoying the benefits of competitive compensation and a commitment to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Future Opportunity - Business Analyst in Newcastle upon Tyne
✨Tip Number 1
Familiarise yourself with business analysis techniques and methodologies. Being able to discuss specific methods you've used in your current role will demonstrate your expertise and readiness for the position.
✨Tip Number 2
Prepare examples of how you've built effective relationships with stakeholders. This is crucial for a business analyst role, so think of instances where your communication skills made a difference in project outcomes.
✨Tip Number 3
Brush up on agile delivery management principles. Even if you don't have direct experience, showing that you understand agile methodologies can set you apart from other candidates.
✨Tip Number 4
Practice articulating how you've positively challenged decisions in your past roles. This shows your ability to think critically and contribute to team discussions, which is highly valued in consultancy.
We think you need these skills to ace Future Opportunity - Business Analyst in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a business analyst. Focus on specific projects where you've applied business analysis techniques, managed requirements, and built relationships with stakeholders.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their needs and express your enthusiasm for contributing to their goals.
Showcase Relevant Experience:In your application, clearly outline your relevant experience, especially in agile delivery teams or product management if applicable. Use concrete examples to demonstrate your problem-solving abilities and teamwork.
Prepare for the Interview:Anticipate questions related to your experience and be ready to discuss how you've positively challenged decisions or improved ways of working. Practise articulating your thoughts clearly and confidently.
How to prepare for a job interview at Opencast
✨Showcase Your Business Analysis Skills
Be prepared to discuss specific examples of how you've applied business analysis techniques in your current role. Highlight instances where you've solved complex problems methodically and how you managed business requirements effectively.
✨Demonstrate Relationship Building
Emphasise your ability to build effective working relationships with stakeholders and cross-functional teams. Share examples of how you've collaborated with developers and user researchers to achieve project goals.
✨Prepare for Scenario-Based Questions
Expect questions that require you to think on your feet. Prepare for scenario-based questions that assess your problem-solving skills and how you would handle challenging situations or decisions you disagree with.
✨Highlight Your Adaptability
Since the role may involve agile delivery, be ready to discuss any experience you have in agile environments. If you lack direct experience, express your willingness to learn and adapt to new methodologies.
