At a Glance
- Tasks: Analyse business needs and improve digital services for government clients.
- Company: Join Opencast, a forward-thinking company focused on innovation and collaboration.
- Benefits: Competitive salary, flexible hours, generous holiday, and a supportive team.
- Other info: Diverse and inclusive workplace with opportunities for growth and learning.
- Why this job: Make a real difference in public sector projects while developing your skills.
- Qualifications: Experience in business analysis and understanding of digital services required.
The predicted salary is between 41000 - 59000 £ per year.
The role involves weekly on-site working and requires travel among client sites in Newcastle, Leeds or Manchester. The candidate must be a UK citizen or eligible for security clearance and be able to hold or obtain a Security Check (SC) clearance.
Essential Experience
- Recent government (public sector) experience and/or delivery of complex digital services that meet Government Digital Service (GDS) standards.
- Application of business analysis techniques (e.g., SWOT, 5 Whys) to understand business context, processes and systems; analyse root causes, define problems, evaluate options and make recommendations aligned with strategic goals.
- Elicitation, analysis, validation and prioritisation of business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis.
- Definition of epics, features, user stories, acceptance criteria and non-functional requirements; maintenance of traceability and facilitation of prioritisation.
- Business modelling, process improvement and digital/data systems analysis to represent organisations, processes, relationships and systems; identification of gaps, recommendation of improvements and support of implementation and validation.
- Building and maintaining strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus and adapting messages to different audiences.
- Analysis and prioritisation of user experience needs, presenting insights in an accessible, data-informed way.
- Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans and outcomes to ensure solutions meet requirements.
- Delivery to the highest quality, adhering to recognised industry standards and frameworks (e.g., GOV.UK Service Standards), in large and complex organisations.
- Collaboration in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively.
- Presentation of complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders.
Essential Consulting Skills
- Contribution to improving ways of working and driving continuous improvements within teams.
- Sharing of knowledge and best practice with fellow business analysts and other disciplines, including proactive engagement in client and Opencast communities of practice.
- Positive challenge of decisions or solutions that are not aligned with the best client outcomes.
- Creation of lasting value in projects, ensuring a user-centric, sustainable approach.
- Meaningful engagement with Opencast, supporting the growth of practice and wider capability.
- Support of Opencast's growth plans by providing case studies and updates on relevant forums of project work.
Salary and Benefits
- Consultant salary range: £41,000-£59,000
- Competitive pension, health cash plan, share options and discretionary bonus.
- Flexible hours and 25 days holiday; generous training budget.
- People to support you every step of the way.
Location & Travel
The position will involve travel between multiple locations, including the HQ, hub locations, client sites and home, in accordance with job requirements.
Diversity and Inclusion
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast.
Future Opportunity - Business Analyst employer: Opencast
At Opencast, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong commitment to employee growth, we provide generous training budgets, flexible working hours, and a supportive environment that encourages meaningful engagement and continuous improvement. Our locations in Newcastle, Leeds, and Manchester not only offer vibrant city life but also the opportunity to work on impactful projects that align with government standards, making your contributions truly valuable.
StudySmarter Expert Advice🤫
We think this is how you could land Future Opportunity - Business Analyst
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Opencast, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Opencast and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Future Opportunity - Business Analyst
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Opencast and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Opencast
✨Get to Know Public Sector Values
Before your interview with Opencast, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Opencast.
