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- Tasks: Conduct user research to shape impactful services and improve people's lives.
- Company: Join Opencast, a growing tech consultancy with a purpose-driven mission.
- Benefits: Competitive salary, flexible hours, generous holiday, and a supportive community.
- Why this job: Turn your curiosity into real-world impact while working on meaningful projects.
- Qualifications: Experience in user research and collaboration within agile teams.
- Other info: Diverse environment with excellent training and career growth opportunities.
The predicted salary is between 43000 - 56000 Ā£ per year.
Ready to turn curiosity into impact? Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve people's lives? If so, Opencast could be the place for you.
We're a growing tech consultancy that creates userācentred solutions with purpose for our clients in government, healthcare and purposeādriven businesses. As a User Researcher, you'll uncover the needs and voices of people, work in multiādisciplinary teams to feed these needs into design decisions, shape impactful services, and bring curiosity, pragmatism and insight to projects. You'll enjoy a supportive community whilst working across public sector clients, to solve real problems that impact people's lives.
The role requires UK Security Clearance (existing SC clearance or eligibility). You'll conduct research which supports the development of a userācentred service. You'll work closely with other userācentred design roles, such as Service Designer, Content Designer, and Interaction Designer, to solve complex and interesting problems for our clients. You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.
If you take a leadership role in projects, have a variety of project experience and support more junior colleagues working in design and delivery research you may be better suited to our Senior User Researcher role. To succeed in this role, you need experience of delivering user research to a delivery team.
What we'll look for:
- Chosen from a range of research methods to design the right research approach for the project phase
- Produced the required ethics and governance documentation and materials for research activity
- Recruited a wide range of participants in line with GDPR and MRS guidelines
- Identified key themes, user needs, personas, and design feedback through analysis
- Produced clear and concise user research deliverables to meet the needs of different audiences
- Worked to GDS standards
- Worked in agile delivery teams
In addition to user research skills, there are essential core skills you'll need to work effectively as a consultant:
- Planned your own tasks to achieve the objectives of your project
- Respectfully challenged decisions or solutions you don't agree with
- Collaborated well with your colleagues, teammates and clients
In the interview, we'll ask you questions based around these experiences. We'll also ask you to present a piece of work which demonstrates these skills and experiences. If you have any of this experience, please show it on your CV and in the interview.
Compensation and benefits include a consultant salary range of Ā£43,000-Ā£56,000, a competitive pension, health cash plan, share options and discretionary bonus, flexible hours and 25 days' holiday, and a generous training budget.
Your working time at Opencast will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel is part of life at Opencast, and takes into account requirements of your work, our clients and your team.
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.
Job interviews are on Microsoft Teams. We'll make any adjustments to help you.
Want to know more? Visit our website or email careers@opencastsoftware.com.
User Research - Consultant in Manchester employer: Opencast | B CorpTM
Contact Detail:
Opencast | B CorpTM Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land User Research - Consultant in Manchester
āØTip Number 1
Get to know the company inside out! Before your interview, dive into Opencast's projects and values. This will help you connect your skills with their mission and show them you're genuinely interested.
āØTip Number 2
Practice makes perfect! Run through common interview questions related to user research and consultancy. Think about how your past experiences align with what they're looking for, and donāt forget to prepare a few questions of your own!
āØTip Number 3
Showcase your work! Bring along a portfolio or examples of your previous user research projects. Highlight how your insights led to impactful changes, as this will demonstrate your ability to turn curiosity into real-world results.
āØTip Number 4
Donāt just apply anywhereāapply through our website! Itās the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace User Research - Consultant in Manchester
Some tips for your application š«”
Tailor Your CV: Make sure your CV is tailored to the User Researcher role. Highlight your experience with user research methods and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Research Skills: In your application, be sure to showcase your research skills and methodologies. Mention specific examples where you've identified user needs or produced impactful deliverables. This will help us see your potential impact at Opencast.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to understand your experiences and insights.
Apply Through Our Website: Don't forget to apply through our website! Itās the best way for us to receive your application and ensures youāre considered for the role. Plus, it shows you're keen to join our community at Opencast!
How to prepare for a job interview at Opencast | B CorpTM
āØKnow Your Research Methods
Familiarise yourself with various user research methods and be ready to discuss which ones you've used in past projects. Opencast values a tailored approach, so think about how you can adapt your methods to fit different project phases.
āØShowcase Your Deliverables
Prepare to present a piece of work that highlights your user research deliverables. Make sure itās clear, concise, and demonstrates how you identified key themes and user needs. This will show your ability to communicate findings effectively.
āØUnderstand the User-Centred Design Process
Brush up on the principles of user-centred design and how they apply to your role. Be ready to discuss how youāve collaborated with other design roles like Service Designers or Content Designers to create impactful services.
āØBe Ready to Challenge Ideas Respectfully
Opencast appreciates consultants who can respectfully challenge decisions. Think of examples where youāve done this in the past and how it led to better outcomes. This shows your critical thinking and collaborative spirit.
