User Research - Consultant in Leeds

User Research - Consultant in Leeds

Leeds Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Conduct user research to shape impactful, user-centred services.
  • Company: Join a growing tech consultancy focused on meaningful solutions.
  • Benefits: Competitive pay, supportive community, and opportunities for professional growth.
  • Why this job: Turn your curiosity into real-world impact while solving complex problems.
  • Qualifications: Experience in user research and collaboration within design teams.
  • Other info: Work with public sector clients to improve lives through innovative design.

The predicted salary is between 36000 - 60000 Β£ per year.

Ready to turn curiosity into impact? Do you want to use research to shape truly impactful services? If so, Opencast may be the place for you. We are a growing technology consultancy creating user-centred solutions for government, healthcare, and purpose-driven enterprises.

As a User Researcher, you will reveal people's needs and voices, collaborating within multidisciplinary teams to integrate these needs into design decisions, shaping impactful services while bringing curiosity, pragmatism, and insight to projects. You will enjoy a supportive community while working with public sector clients to address real-life issues affecting people's lives.

The role:

  • UK Security Clearance (existing SC clearance or eligibility) is required for our current permanent opportunities.
  • You will conduct research that supports the development of a user-centred service.
  • You will work closely with other user-centred design roles, such as Service Designers, Content Designers, and Interaction Designers, to solve complex and interesting problems for our clients.
  • You will ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client projects.
  • If you take a leadership role in projects, have a variety of project experience, and support more junior colleagues working in design and delivery research, you may be better suited to our Senior User Researcher role.

To succeed in this role, you need experience in delivering user research to a delivery team. In your CV and interview(s), please show how you have:

  • Chosen from a range of research methods to design the right research approach for the project phase.
  • Produced the required ethics and governance documentation and materials for research activity.
  • Recruited a wide range of participants in line with GDPR and MRS guidelines.
  • Identified key themes, user needs, personas, and design feedback through analysis.
  • Produced clear and concise user research deliverables to meet the needs of different audiences.
  • Worked to GDS standards.
  • Worked in agile delivery teams.

In addition to user research skills, there are essential core skills you need to work effectively as a consultant. In the interview, please show how you have:

  • Planned your own tasks to achieve the objectives of your project.
  • Respectfully challenged decisions or solutions you don't agree with.
  • Collaborated well with your colleagues, teammates, and clients.

User Research - Consultant in Leeds employer: Opencast | B CorpTM

At Opencast, we pride ourselves on being a supportive and innovative employer that values curiosity and collaboration. Our work culture fosters personal and professional growth, providing opportunities to engage in meaningful projects that directly impact people's lives, particularly within the public sector. With a commitment to user-centred design and a focus on ethical practices, we empower our employees to thrive in a dynamic environment while making a real difference.
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Contact Detail:

Opencast | B CorpTM Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land User Research - Consultant in Leeds

✨Tip Number 1

Get to know the company culture before your interview. Check out Opencast's website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your storytelling skills! When discussing your past experiences, frame them as stories that highlight your user research skills and how you've made an impact. This makes your answers more engaging and memorable.

✨Tip Number 3

Prepare some thoughtful questions to ask during the interview. This shows that you're not just there to answer questions but are also keen to learn more about the role and the team dynamics at Opencast.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and the company.

We think you need these skills to ace User Research - Consultant in Leeds

User Research
Research Methodology
Ethics and Governance Documentation
Participant Recruitment
GDPR Compliance
Data Analysis
User Needs Identification
Persona Development
Design Feedback Analysis
Clear Communication
Agile Delivery
Collaboration Skills
Project Planning
Problem-Solving Skills
Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the User Research Consultant role. Highlight your experience with user research methods and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!

Showcase Your Research Skills: In your application, be sure to showcase your ability to choose the right research methods and produce clear deliverables. We love seeing examples of how you've identified user needs and themes in past projects.

Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication that gets to the point. Remember, we’re looking for someone who can communicate effectively with different audiences!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our community at Opencast!

How to prepare for a job interview at Opencast | B CorpTM

✨Know Your Research Methods

Make sure you’re well-versed in various user research methods. Be ready to discuss which methods you've used in past projects and why you chose them. This shows your ability to tailor your approach based on project needs, which is crucial for the role.

✨Showcase Your Collaboration Skills

Since you'll be working closely with designers and other team members, highlight examples of successful collaboration from your previous roles. Talk about how you’ve contributed to a team environment and how you’ve navigated challenges together.

✨Prepare for Ethical Considerations

Familiarise yourself with ethics and governance documentation related to user research. Be prepared to discuss how you’ve ensured compliance with GDPR and MRS guidelines in your past work, as this is essential for maintaining trust and integrity in research.

✨Demonstrate Your Analytical Skills

Be ready to explain how you’ve identified key themes and user needs through analysis in your previous projects. Bring examples of clear and concise deliverables you’ve produced, as this will show your ability to communicate findings effectively to different audiences.

User Research - Consultant in Leeds
Opencast | B CorpTM
Location: Leeds
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