Interaction Designer in Leeds

Want to join a practice where UCD is at the heart of the business? Do you want to be able to design services and experiences that put users first? Are you ready to turn real user needs into impactful solutions? If so, Opencast could be the place for you. We're a growing tech consultancy that creates user‐centred solutions with purpose for our clients in government, healthcare and purposeful businesses.

As an Interaction Designer, you'll turn complex tasks and complicated processes into easy‐to‐use experiences. You'll join our Interaction Design practice and work in multi‐disciplinary teams. Together, you will develop and refine solutions that put users first, simplifying complex services, while improving accessibility, usability, and engagement.

The role involves designing journeys and interactions which help users complete their goals. You'll work closely with other user‐centred design roles, such as User Researchers and Content Designers, to solve complex and interesting problems for our clients. You'll create designs based on insights from user research and data, apply best practice design principles, and make complex processes easy to use.

This role involves weekly on‐site work, and you'll be required to travel regularly to client locations across the UK. We're looking for people who value in‐person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients.

Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements.

If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. We are recruiting for multiple positions, with opportunities available immediately and in the coming months. If you are interested in joining Opencast, we encourage you to apply.

To succeed in this role, you need experience of designing to meet user needs. You don't need to have previously held the job title 'interaction designer'. In your CV and the interview, please show how you have:

• Created designs and prototypes based on insights from user research and data
• Designed solutions to make complex processes easy to understand
• Ensured your work is inclusive and accessible
• Placed accessible design practices at the heart of your process
• Clearly documented design decisions and articulated your rationale
• Taken a supportive role in user research to test your designs
• Designed to government service standards

In addition to interaction design skills, there are essential core skills you'll need to work effectively as a consultant. In the interview, please show how you have:

• Taken a methodical and considered approach to solving problems
• Planned your own tasks, to achieve the aims of your project
• Respectfully challenged decisions or solutions you didn't agree with

In your interview we'll ask you to present a piece of work which demonstrates these topics. We'll also ask you questions based around these topics.

There are some areas of experience which are not essential, but they are relevant to this role. If you don't have this experience please do still apply, as we can coach you in these areas when you join us:

• The Government Digital Service (GDS) assessment process
• Using prototyping tools
• HTML and CSS experience
• Planning and facilitating workshops

If you have any of this experience, please show them on your CV and talk about them in the interview.

What we offer: A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus. You'll also benefit from 25 days' holiday and access to 3 annual "life happens" days to support unexpected situations. We provide wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team.

This role requires regular on‐site attendance at our HQ, hub offices, and client sites, as well as the ability to work from home. Applicants must be able to travel to offices and client sites across the UK as part of their normal working arrangements, as travel is essential for fulfilling the responsibilities of the role.

We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.

Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.

Want to know more? Visit our website or email careers@opencastsoftware.com