Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Conduct user research to develop user-centred services and solve complex problems.
- Company: Join Opencast, a B Corp committed to diversity and innovation.
- Benefits: Enjoy competitive salary, flexible hours, generous holiday, and training budget.
- Why this job: Make a real impact by shaping user experiences in a collaborative environment.
- Qualifications: Experience in user research and ability to work in agile teams.
- Other info: Work from various locations with opportunities for travel and career growth.
The predicted salary is between 37000 - 47000 £ per year.
User Researcher – Opencast
1 day ago Be among the first 25 applicants
This range is provided by Opencast | B Corp™. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Ready to turn curiosity into impact?
Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve people’s lives? If so, Opencast could be the place for you.
We’re a growing tech consultancy that creates user‑centred solutions with purpose for our clients in government, healthcare and purpose‑driven businesses.
As a User Researcher, you’ll uncover the needs and voices of people, work in multi‑disciplinary teams to feed these needs into design decisions, shape impactful services, and bring curiosity, pragmatism and insight to projects. You’ll enjoy a supportive community whilst working across public sector clients, to solve real problems that impact people’s lives.
The role
UK Security Clearance (existing SC clearance or eligibility) is a requirement for our current permanent opportunities.
You’ll conduct research which supports the development of a user‑centred service. You’ll work closely with other user‑centred design roles, such as Service Designer, Content Designer, and Interaction Designer, to solve complex and interesting problems for our clients.
You’ll ensure that work is carried out in accordance with Opencast\’s quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.
If you take a leadership role in projects, have a variety of project experience and support more junior colleagues working in design and delivery research you may be better suited to our Senior User Researcher role.
To succeed in this role, you need experience of delivering user research to a delivery team.
What we’ll look for
- chosen from a range of research methods to design the right research approach for the project phase
- produced the required ethics and governance documentation and materials for research activity
- recruited a wide range of participants in line with GDPR and MRS guidelines
- identified key themes, user needs, personas, and design feedback through analysis
- produced clear and concise user research deliverables to meet the needs of different audiences
- worked to GDS standards
- worked in agile delivery teams
In addition to user research skills, there are essential core skills you’ll need to work effectively as a consultant.
Consultant core skills
- planned your own tasks to achieve the objectives of your project
- respectfully challenged decisions or solutions you don’t agree with
- collaborated well with your colleagues, teammates and clients
In the interview we’ll ask you questions based around these experiences. We’ll also ask you to present a piece of work which demonstrates these skills and experiences.
If you have any of this experience, please show it on your CV and in the interview.
Compensation and benefits
Consultant salary range: £43,000-£56,000
A competitive pension, health cash plan, share options and discretionary bonus.
Flexible hours and 25 days\’ holiday. Generous training budget.
People to support you every step of the way.
Location
Your working time at Opencast will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel is part of life at Opencast, and takes in account requirements of your work, our clients and your team.
EEO Statement
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.
Interview
Job interviews are on Microsoft Teams. We’ll make any adjustments to help you.
Want to know more? Visit our website or email careers@opencastsoftware.com.
#J-18808-Ljbffr
User Research - Consultant employer: Opencast | B Corp™
Contact Detail:
Opencast | B Corp™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Research - Consultant
✨Tip Number 1
Get to know the company inside out! Research Opencast's values, projects, and culture. This will help you tailor your responses in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to user research and be ready to discuss your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show off your work! Bring a portfolio or examples of your user research deliverables to the interview. This not only demonstrates your skills but also gives you a chance to discuss your thought process and methodologies.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you on their radar.
We think you need these skills to ace User Research - Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the User Research Consultant role. Highlight your experience with user research methods and any relevant projects you've worked on. We want to see how you’ve tackled complex problems and delivered user-centred solutions!
Showcase Your Skills: In your application, don’t just list your skills—show us how you’ve used them! Provide examples of how you’ve planned tasks, collaborated with teams, and produced clear research deliverables. This will help us understand your approach and fit for the role.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Opencast | B Corp™
✨Know Your Research Methods
Make sure you’re well-versed in various user research methods. Be ready to discuss how you've chosen the right approach for different project phases. This shows that you can adapt and tailor your research to meet specific needs.
✨Showcase Your Deliverables
Prepare to present a piece of work that highlights your user research deliverables. Ensure it’s clear and concise, catering to different audiences. This will demonstrate your ability to communicate findings effectively.
✨Collaborate and Challenge
Be prepared to talk about times when you’ve collaborated with colleagues or challenged decisions respectfully. This shows your ability to work within a team and contribute to discussions, which is crucial in a consultancy role.
✨Understand GDS Standards
Familiarise yourself with Government Digital Service (GDS) standards. Being able to discuss how you’ve worked to these standards in previous roles will set you apart and show your commitment to quality in user research.
