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For Companies At a Glance
- Tasks: Lead international marketplace strategies and manage client relationships for U.S. brands.
- Company: Join Open Border, a leader in global e-commerce solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by helping brands thrive internationally on major marketplaces.
- Qualifications: 4-7 years of Amazon marketplace experience and strong client management skills.
- Other info: Dynamic role with a focus on innovation and cross-border e-commerce.
The predicted salary is between 36000 - 60000 £ per year.
About Open Border
Open Border partners with leading e-commerce brands to scale international revenue. Our mission is to help brands unlock global growth by making cross-border e-commerce simple and profitable. We offer a comprehensive suite of solutions spanning operations, infrastructure (compliance, taxes, duties), and localized growth across various international channels, including major marketplaces.
Position Summary
Location: Remote (USA or Canada)
Working Hours: Must align with Eastern Standard Time (EST) hours
The Amazon and Marketplaces Manager is a critical, high-impact leadership role responsible for owning the Open Border Marketplace product offering. You will be the strategic driver helping primarily U.S. brands successfully expand and thrive on international Amazon and other e-commerce marketplaces. You will be the internal and external authority on all things marketplaces, managing key client relationships and driving the end-to-day execution of growth strategies.
Key Responsibilities
- Marketplace Strategy & Ownership: Serve as the direct owner of the Open Border Marketplace product, leading and defining the strategic direction for international marketplace expansion across clients.
- Client Growth & Management: Own the growth strategy for a portfolio of U.S. brands expanding internationally, providing direct oversight and support services, and managing the ongoing client relationships as the primary point of contact.
- Performance Marketing Execution: Lead the day-to-day execution of growth and marketing strategies, including identifying, setting up, and managing Amazon advertising campaigns, conducting price A/B testing, and localizing content for new markets.
- Financial Acumen & Optimization: Apply strong financial acumen to analyze brand profitability, discern the effectiveness of advertising spend, and link performance back to new customer acquisition and organic ranking improvement.
- Brand Vetting & Pitching: Vet potential new brands for international expansion, put together compelling market opportunity analyses, and create pitch decks outlining customized strategies for entering new international marketplaces.
- Cross-Functional Coordination: Collaborate closely with the internal Operations team to coordinate critical functions such as logistics, inventory replenishment, and accurate demand planning.
- Operational Oversight: Utilize internal support teams effectively for catalog operations and managing complex Amazon Seller Central cases.
Requirements
- Experience: 4-7 years of direct Amazon marketplace experience, with a minimum of 2 years specifically focused on direct international expansion.
- International Expertise: Proven experience opening and managing listings in international Amazon marketplaces (e.g., Canada, EU, Mexico, UK, etc.).
- Global Compliance Knowledge: Deep understanding of the operational complexities of international e-commerce, including compliance, cross-border logistics, tariffs, duties, and taxation as they apply to marketplace operations.
- Growth Strategy: Experience managing end-to-end growth strategy on Amazon, from account setup and campaign creation to performance optimization.
- Client Management: Extensive experience in a client-facing role, successfully managing a book of business and maintaining high-value customer relationships.
- Education: Bachelor's degree or equivalent professional work experience.
Key Attributes And Skills
- Data Proficiency: High proficiency in data analytics tools and advanced presentation-making skills to effectively communicate performance insights and strategies.
- Portfolio Management: Proven track record of managing a portfolio of multiple brands simultaneously in a client-facing environment.
- E-commerce Background: General background and understanding of the broader e-commerce landscape.
- Communication: Exceptional internal and external communication skills, serving as a confident point of contact for complex marketplace issues.
Manager, Amazon and Marketplaces in London employer: OpenBorder
Contact Detail:
OpenBorder Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Amazon and Marketplaces in London
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who have experience with Amazon and marketplaces. Use LinkedIn to connect and engage with industry professionals; you never know who might have a lead on your dream job!
✨Tip Number 2
Show off your expertise! Prepare to discuss your past experiences with international marketplace strategies during interviews. Bring examples of successful campaigns or growth strategies you've implemented, as this will demonstrate your value to potential employers.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our mission at Open Border. Tailor your application to highlight how your skills align with our goals in international e-commerce.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your enthusiasm and reinforce why you're the perfect fit for the role.
We think you need these skills to ace Manager, Amazon and Marketplaces in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Manager, Amazon and Marketplaces role. Highlight your experience with international e-commerce and client management, as these are key aspects of the job.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve driven growth or improved performance.
Be Authentic: Let your personality shine through in your application. We want to see who you are beyond your qualifications, so feel free to share your passion for e-commerce and any unique experiences that set you apart.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Open Border.
How to prepare for a job interview at OpenBorder
✨Know Your Marketplaces
Before the interview, dive deep into the specifics of international Amazon marketplaces. Understand the nuances of compliance, tariffs, and logistics for different regions. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve driven growth for brands and navigated challenges. This will demonstrate your ability to be the primary point of contact and manage ongoing client relationships effectively.
✨Demonstrate Financial Acumen
Be ready to discuss how you've used financial analysis to optimise advertising spend and improve brand profitability. Bring specific examples of how your strategies have led to measurable results. This will showcase your capability to link performance back to customer acquisition.
✨Prepare for Cross-Functional Collaboration
Think about times when you've worked with different teams to achieve a common goal. Be prepared to discuss how you coordinated with operations or marketing teams to ensure successful marketplace strategies. This will highlight your ability to collaborate effectively across functions.
