At a Glance
- Tasks: Lead international marketplace strategies and manage client relationships for e-commerce growth.
- Company: Join Open Border, a leader in simplifying cross-border e-commerce for brands.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with significant growth potential in the e-commerce sector.
- Why this job: Make a real impact by helping brands thrive globally on major marketplaces.
- Qualifications: 4-7 years of Amazon marketplace experience and strong client management skills.
The predicted salary is between 51750 - 63250 £ per year.
About Open Border
Open Border partners with leading e-commerce brands to scale international revenue. Our mission is to help brands unlock global growth by making cross-border e-commerce simple and profitable. We offer a comprehensive suite of solutions spanning operations, infrastructure (compliance, taxes, duties), and localized growth across various international channels, including major marketplaces.
Position Summary
- Location: Remote (USA or Canada)
- Working Hours: Must align with Eastern Standard Time (EST) hours
The Amazon and Marketplaces Manager is a critical, high-impact leadership role responsible for owning the Open Border Marketplace product offering. You will be the strategic driver helping primarily U.S. brands successfully expand and thrive on international Amazon and other e-commerce marketplaces. You will be the internal and external authority on all things marketplaces, managing key client relationships and driving the end-to-end execution of growth strategies.
Key Responsibilities
- Marketplace Strategy & Ownership: Serve as the direct owner of the Open Border Marketplace product, leading and defining the strategic direction for international marketplace expansion across clients.
- Client Growth & Management: Own the growth strategy for a portfolio of U.S. brands expanding internationally, providing direct oversight and support services, and managing the ongoing client relationships as the primary point of contact.
- Performance Marketing Execution: Lead the day-to-day execution of growth and marketing strategies, including identifying, setting up, and managing Amazon advertising campaigns, conducting price A/B testing, and localizing content for new markets.
- Financial Acumen & Optimization: Apply strong financial acumen to analyze brand profitability, discern the effectiveness of advertising spend, and link performance back to new customer acquisition and organic ranking improvement.
- Brand Vetting & Pitching: Vet potential new brands for international expansion, put together compelling market opportunity analyses, and create pitch decks outlining customized strategies for entering new international marketplaces.
- Cross-Functional Coordination: Collaborate closely with the internal Operations team to coordinate critical functions such as logistics, inventory replenishment, and accurate demand planning.
- Operational Oversight: Utilize internal support teams effectively for catalog operations and managing complex Amazon Seller Central cases.
Requirements
- Experience: 4-7 years of direct Amazon marketplace experience, with a minimum of 2 years specifically focused on direct international expansion.
- International Expertise: Proven experience opening and managing listings in international Amazon marketplaces (e.g., Canada, EU, Mexico, UK, etc.).
- Global Compliance Knowledge: Deep understanding of the operational complexities of international e-commerce, including compliance, cross-border logistics, tariffs, duties, and taxation as they apply to marketplace operations.
- Growth Strategy: Experience managing end-to-end growth strategy on Amazon, from account setup and campaign creation to performance optimization.
- Client Management: Extensive experience in a client-facing role, successfully managing a book of business and maintaining high-value customer relationships.
- Education: Bachelor's degree or equivalent professional work experience.
Key Attributes And Skills
- Data Proficiency: High proficiency in data analytics tools and advanced presentation-making skills to effectively communicate performance insights and strategies.
- Portfolio Management: Proven track record of managing a portfolio of multiple brands simultaneously in a client-facing environment.
- E-commerce Background: General background and understanding of the broader e-commerce landscape.
- Communication: Exceptional internal and external communication skills, serving as a confident point of contact for complex marketplace issues.
Manager, Amazon and Marketplaces employer: OpenBorder
Open Border is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to drive international growth for leading e-commerce brands. With a focus on professional development and collaboration, team members enjoy the flexibility of remote work while aligning with Eastern Standard Time, allowing for a healthy work-life balance. The company offers unique opportunities to engage in high-impact projects that shape the future of cross-border e-commerce, making it a rewarding place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Amazon and Marketplaces
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like OpenBorder are looking for when hiring for a Manager, Amazon and Marketplaces.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to OpenBorder for the Manager, Amazon and Marketplaces, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at OpenBorder as a Manager, Amazon and Marketplaces, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out OpenBorder’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Manager, Amazon and Marketplaces.
We think you need these skills to ace Manager, Amazon and Marketplaces
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at OpenBorder, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with OpenBorder's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at OpenBorder. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at OpenBorder
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that OpenBorder uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at OpenBorder. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
