Commercial Operations Manager (Strategy and Planning Manager)

Location: London, Chiswick. Presence at the office is required 2 days a week, flexible days and hours.

Job Type: Full-Time

The Team

OpenBet is a global leader in betting and gaming entertainment, trusted by over 200 partners to create memorable winning moments for millions of players worldwide. From processing bets during iconic events like the FIFA World Cup and Super Bowl to pioneering next-gen products like BetBuilder, we continuously redefine the player experience with high-quality content, cutting-edge technology, and advanced player protection tools. For over 25 years, our unbeatable platform has powered the most recognizable betting brands, ensuring peak performance with 100% uptime, unmatched scale, and speed. With 85 licenses, 20 World Lottery Association operators on our customer roster, and a team of 1,200+ experts across 14 countries, we remain at the heart of the industry.

The Goal

The Corporate Strategy & Commercial Operations Manager will support the business by driving data-driven insights and analysis to support strategic growth initiatives, business case planning, pricing strategies, Go To Market (GTM) analysis, and revenue optimization. This role requires advanced Excel skills, a strong understanding of financial modelling, and the ability to work closely with sales, operations, and finance teams to assess market opportunities, forecast revenue, and support key decisions to maximize EBITDA-positive growth.

What you’ll be doing

• Growth Strategy

• Market Opportunity Analysis: Identify and prioritize growth opportunities based on market trends, customer behaviour, and competitive dynamics. Support cross-selling and up-selling initiatives through actionable insights.
• Go-to-Market (GTM) Analysis for Products & New Regions: Lead GTM analysis for new product launches and regional expansions, evaluating competition, market potential, and entry strategies. Develop comprehensive GTM plans, incorporating pricing, marketing, and sales strategies.
• RFP & Bid Process Management: Manage the end-to-end RFP and bid process, ensuring timely and high-quality submissions. Coordinate cross-functional teams to develop compelling proposals aligned with client needs and business goals. Conduct post-bid analysis to identify areas for improvement and enhance future win rates.
• Revenue Growth & EBITDA Optimization: Identify and support initiatives to enhance revenue growth and EBITDA through strategic adjustments in pricing, cost optimization, and market approaches. Proactive investment analysis: Ideate and support the business in any investment case (M&A / new product development etc.) in ensuring it is financially, commercially, operationally and strategically viable. Own and drive business case analysis and cross vertical enhancement of any potential investment case.

• New Business Forecasting & Pipeline Management: Collaborate with sales teams to improve pipeline management and ensure accurate revenue forecasts. Apply forecasting techniques to predict revenue, integrating insights from various business functions.
• Advanced Excel & Analytical Reporting: Develop and maintain advanced Excel models for data analysis, financial forecasting, and reporting. Create dashboards and visual reporting tools to track key commercial and financial metrics.
• Operational Alignment: Ensure commercial operations align with financial goals to support profitability and sustainable growth initiatives.

The Player

What you’ll bring

• Advanced proficiency in Microsoft Excel, including complex formulas & financial modelling.
• Strong understanding of commercial strategy, business case development, pricing analysis, market research, and Go To Market (GTM) strategies.
• Proven ability to work collaboratively across teams, including sales, operations, and marketing.
• Experience with forecasting and financial modelling to predict revenue trends and assess market opportunities.
• Knowledge of global market dynamics, especially within sectors related to betting & technology is preferable.
• Strong analytical mindset with the ability to interpret complex data and provide actionable insights.
• Excellent communication skills, with the ability to present findings and recommendations to senior stakeholders.

What’s the Score?

Why OpenBet?

• The Playground: Join a team of innovators, disruptors, and game-changers who are reshaping the future of betting and gaming.
• The Mission: Be part of a mission-driven organization that’s committed to revolutionizing the way the world plays.
• The Impact: Make a real impact on the world stage, leaving a lasting legacy that transcends boundaries and inspires generations to come.
• The Culture: Immerse yourself in a culture of creativity, collaboration, and curiosity, where every idea is welcomed, every voice is heard, and every dream is encouraged.
• The Future: Join us on the journey to build the future of betting and gaming, one game-changing innovation at a time.

What we can offer YOU:

• Attractive benefits, an open and supportive environment as well as a modern and exciting workplace.
• The opportunity to interact with global teams on a regular basis as you and our business continues to develop & grow.
• Tangible and genuine development - at OpenBet, you can take your career where you want it to go!
• Enjoy flexible working whilst we provide you with the guidance and development skills you need to progress and enhance your career.
• We have a collaborative office environment with our team members in office 2 days per week.

At OpenBet, we celebrate diversity and believe in creating an inclusive environment where every voice is valued and respected. We’re committed to building a team that reflects the rich tapestry of humanity, embracing individuals from all walks of life, backgrounds, and identities. Join us in shaping the future of iGaming, where diversity isn’t just celebrated—it’s celebrated.