Solutions Architect, Enterprise
Solutions Architect, Enterprise

Solutions Architect, Enterprise

London Full-Time 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Guide strategic customers in deploying innovative applications using our API.
  • Company: OpenAI is a leading AI research company focused on safe and beneficial AI for humanity.
  • Benefits: Collaborate with top-tier clients, work on cutting-edge projects, and enjoy a diverse workplace.
  • Why this job: Be at the forefront of AI innovation while making a real impact in various industries.
  • Qualifications: 8+ years in technical consulting, experience with API platforms, and strong project management skills.
  • Other info: OpenAI values diverse perspectives and is committed to equal opportunity employment.

The predicted salary is between 48000 - 84000 £ per year.

Job Description

About the Team

The Solutions Architecture team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.

About the Role

We are looking for a technically savvy and business-minded solutions architect to deeply partner with our most strategic and high-impact platform customers, guiding them through application ideation, development, delivery, and scale to accelerate and maximize the value of what they build with our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner for collecting and delivering high fidelity feedback to Product and Research teams. You will collaborate closely with the Partnerships Research and Product teams, and will report to the Head of Success.

In this role, you will:

  • Deeply embed with our most strategic platform customers, serving as their technical thought partner in ideating and building novel applications on our API.

  • Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.

  • Experiment and prototype solutions with and for your customers.

  • Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.

  • Contribute to our open-source developer and enterprise resources.

  • Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

  • Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.

  • Use your expertise in programming with Python and Javascript.

You’ll thrive in this role if you:

  • Have 8+ years of technical consulting (or equivalent) experience.

  • Are proficient in Python and Javascript.

  • Built and/or delivered prototypes on top of our API platform.

  • Led complex technical projects and programs with many stakeholders.

  • Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.

  • Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed.

  • Have a humble attitude and an eagerness to help others with empathy.

  • Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.

  • Thrive in dynamic environments and can navigate ambiguity with ease.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via thislink.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Solutions Architect, Enterprise employer: OpenAI

At OpenAI, we pride ourselves on being an exceptional employer, fostering a collaborative and innovative work culture that empowers our Solutions Architects to thrive. With a strong focus on employee growth, we offer ample opportunities for professional development and the chance to work on groundbreaking projects in the rapidly evolving field of Generative AI. Our commitment to diversity and inclusion ensures that every voice is valued, making OpenAI not just a workplace, but a community dedicated to driving meaningful impact.
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Contact Detail:

OpenAI Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Solutions Architect, Enterprise

✨Tip Number 1

Familiarize yourself with the OpenAI API and its capabilities. Understanding how to build and deliver prototypes on top of our platform will give you a significant edge in discussions with potential customers.

✨Tip Number 2

Network with professionals in the AI and tech consulting space. Building relationships with industry peers can provide insights into best practices and emerging trends that are crucial for a Solutions Architect role.

✨Tip Number 3

Showcase your experience in leading complex technical projects. Be prepared to discuss specific examples where you've successfully managed multiple stakeholders and delivered impactful solutions.

✨Tip Number 4

Demonstrate your problem-solving skills and adaptability. Highlight instances where you've navigated ambiguity and proactively identified opportunities to maximize business value for clients.

We think you need these skills to ace Solutions Architect, Enterprise

Technical Consulting
API Development
Prototyping
Stakeholder Management
Business Impact Analysis
Project Management
Customer Relationship Management
Feedback Synthesis
Open Source Contribution
Problem-Solving
Empathy and Humility
Adaptability in Dynamic Environments
Prioritization Skills
Collaboration with Product and Research Teams

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and expectations of a Solutions Architect at OpenAI. Tailor your application to highlight relevant experiences that demonstrate your ability to guide customers through application ideation and development.

Showcase Technical Expertise: Emphasize your technical consulting experience and any prototypes you've built using APIs. Provide specific examples of complex projects you've led, focusing on how you maximized business value for your clients.

Highlight Soft Skills: OpenAI values a humble attitude and empathy. In your application, share instances where you've successfully navigated ambiguity or helped others, showcasing your ability to build strong relationships with stakeholders.

Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences that align with the job description. Use keywords from the job posting to ensure your application resonates with the hiring team.

How to prepare for a job interview at OpenAI

✨Showcase Your Technical Expertise

Be prepared to discuss your technical background in detail. Highlight specific projects where you've built or delivered prototypes using APIs, especially in the context of generative AI applications. This will demonstrate your hands-on experience and understanding of the technology.

✨Emphasize Your Consulting Skills

Since the role involves acting as a trusted advisor, share examples of how you've successfully guided clients through complex technical projects. Focus on your ability to identify opportunities for maximizing business value and how you’ve helped clients achieve their goals.

✨Demonstrate Relationship Management

Discuss your experience in forging and managing relationships with stakeholders. Provide examples of how you've collaborated with leadership teams to ensure successful deployment and scaling of applications, showcasing your interpersonal skills and strategic thinking.

✨Prepare for Dynamic Scenarios

Given the fast-paced nature of the role, be ready to discuss how you handle ambiguity and prioritize tasks effectively. Share instances where you've successfully navigated changing environments and managed multiple projects simultaneously, highlighting your adaptability and problem-solving skills.

Solutions Architect, Enterprise
OpenAI
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