Head of EMEA Education Sales in London

OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. Our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team consists of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions.

The Head of EMEA Education Sales will be responsible for building and leading OpenAI's ChatGPT Edu sales presence across Europe, the Middle East, and Africa, including hiring, coaching, and developing a new team of Account Directors (ADs). You will own regional go-to-market strategy and execution—driving customer acquisition, expansion, and successful deployments with universities, higher education systems, and school districts across EMEA.

The ideal candidate will possess comprehensive sales experience and a robust understanding of AI technologies. Responsibilities include:

• Customer acquisition, key account management, and sales strategy.
• Education sales and beyond.
• Collaboration with product, marketing, sales engineering, and customer success.
• Guiding and mentoring a sales team towards achieving business objectives.

This is an EMEA-based role with a preference for office location in London, Dublin, Munich, or Paris. We operate a hybrid work model (3 days in-office per week where an office is available) and offer relocation assistance to new employees in eligible locations. This role requires regular travel across EMEA and collaboration across multiple time zones.

We're seeking someone with experience including:

• Understanding of Education: Higher Education systems, including variation across countries, public-sector procurement models, and ministry- or system-level decision-making.
• Leadership and Strategy: Proven track record of leading a diverse team of sales professionals and formulating strategic sales plans.
• Sales Expertise: Extensive experience across multiple sales domains, with a history of successful customer acquisition and enterprise engagement strategies.
• Understanding of AI and Technology: Experience working in a technology organization or with technical products.
• Strong Product Sense: Ability to understand product complexities and customer needs.
• Cross-Functional Collaboration: Effective collaboration skills with various teams.
• Communication Skills: Exceptional written and verbal communication skills.
• Customer-centricity: Proven ability to understand and anticipate customer needs.
• High Conviction: Daring and decisive mindset, ready to take bold steps.

You might thrive in this role if you:

• Are customer-centric and motivated to understand your customer's priorities.
• Have a passion for or deep curiosity in artificial intelligence.
• Are a builder excited to impact how our company operates and scales.
• Are excited by new challenges and willing to experiment with new solutions.
• Are a strategist who understands go to market best practices.

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We are an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.