Abuse Investigator (National Security) in London

OpenAI's mission is to ensure that general‐purpose artificial intelligence benefits all of humanity. The Intelligence and Investigations team supports this by identifying and investigating misuses of our products, especially new types of abuse. This enables our partner teams to develop data‐backed product policies and build scaled safety mitigations.

As an Abuse Investigator on the Intelligence and Investigations team, you will be responsible for detecting malicious uses and activities of our platform and disrupting actors that abuse our policies and other harmful behaviour. This will require expert understanding of our products and data and experience investigating threat actors. You will also respond to time‐sensitive escalations, especially those that are not caught by our existing tools and safeguards.

This role requires domain‐specific expertise, experience investigating sophisticated threats, and the ability to navigate ambiguous signals in a complex and adversarial threat environment. You'll need a proven ability to quickly learn new processes, systems and team dynamics while thriving in ambiguous, rapidly changing, and high‐pressure environments. This role is remote‐friendly, though you're welcome to work from our San Francisco office if desired. The role will include resolving urgent escalations outside of normal work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise‐disturbing material.

In This Role, You Will:

• Investigate activity and disrupt abusive operations in partnership with our policy, legal, integrity, global affairs and security teams, including by conducting cross‐internet and open‐source research.
• Develop abuse signals and tracking strategies to help proactively detect harmful activity on our platform.
• Communicate investigation findings from your work with stakeholders internally and, at times, externally.
• Develop a categorical understanding of our products and data, and work with technical teams to improve our data and tooling.

You Might Thrive In This Role If You:

• Have deep expertise in open‐source intelligence and subject matter expertise in national security and/or influence operations, particularly where it intersects with emerging technical risks.
• Have strong familiarity with technical investigations, especially using SQL and Python, in a government/military, think‐tank setting, and/or tech company.
• Speak another language (ideally Chinese, Arabic, Farsi, Hindi), in addition to English.
• Have at least 10+ years of experience tracking threat actors in abuse domains.
• Have at least two years of experience helping to develop automated approaches to accomplishing your work.
• Experience in presenting analytic work in public or policy settings.
• Have experience scaling and automating processes, especially with language models.
• Be able to hold a government security clearance.

OpenAI is an AI research and deployment company dedicated to ensuring that general‐purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.