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- Tasks: Lead a team to enhance customer engagement and drive AI technology adoption.
- Company: Join OpenAI, a leader in safe artificial intelligence for humanity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Shape the future of AI while making a real impact on diverse industries.
- Qualifications: Strong technical background in AI and experience leading high-performing teams.
- Other info: Collaborative environment with a focus on ethical AI advancement.
The predicted salary is between 43200 - 72000 £ per year.
OpenAI’s mission is to build and ensure that safe artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings together the world’s best scientists, engineers, and business professionals to accomplish this.
We are looking for a Sales Engineering leader to be responsible for overseeing all technical aspects of the OpenAI sales process ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models and technology. We are looking for a technical leader who represents the voice of the customer, aligning our customer-facing technical teams around a unified and exceptional experience across the customer lifecycle. You will be crucial to the success of our GTM strategy and will have a significant influence in shaping the direction of our technology and those who adopt it.
Your responsibilities will encompass overseeing all technical aspects of the sales process for one of our sales segments. This includes not only the pre-sales activities but also at times the post-sales technical support ensuring a cohesive and outstanding experience for our clients. Your teams of Solutions Engineers will rely on your leadership to guide them in delivering exceptional service and technical expertise. You will work closely with Sales, Customer Engagement, Security, and Product teams, and you will report into the Head of Solutions Engineering, EMEA.
In this role, you will:
- Help craft and continuously refine the strategic vision for OpenAI's Solutions Engineering function, aligning it with broader company objectives and the evolving needs of our diverse clientele.
- Lead and mentor a multifaceted team through the entire sales cycle, fostering an environment that promotes seamless customer engagement, maximum adoption, and scalability.
- Collaborate with cross-functional teams including GTM, Product, Engineering, and Research, ensuring synergy and cohesion in our customer engagement strategies.
- Act as the escalation technical contact for key clients in your sales segment, building trust and a direct line of communication with executive-level stakeholders.
- Be a thought leader in the industry, advocating for the effective and innovative application of our AI technologies across various sectors.
- Champion a customer-first approach within the organization, inspiring your team to always prioritize client satisfaction and success.
You’ll thrive in this role if you:
- Possess deep technical acumen, particularly in AI and related platform technologies, enabling you to engage effectively with technical and non-technical stakeholders alike.
- Are experienced in developing and executing large-scale technical success strategies.
- Excel in motivating and steering a high-performing team, fostering both individual and collective excellence.
- Have experience leading teams spanning across multiple EMEA markets and geographies.
- Can distill complex technical concepts into clear, comprehensible communication, adaptable to diverse audiences.
- Embody a customer-centric philosophy, motivating your team to embrace this ethos.
- Demonstrate outstanding presentation and communication skills, particularly when interacting with executive-level individuals.
- Approach your work with humility, a collaborative spirit, and a continuous learning mindset.
- Are adept at problem-solving, prioritising effectively under pressure.
- Are deeply committed to the ethical and safe advancement of AI technology.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
Solutions Engineering Manager | EMEA in City of London employer: OpenAI
Contact Detail:
OpenAI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineering Manager | EMEA in City of London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills align with their needs. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Showcase your expertise! Bring examples of your past work or projects to the table. This is your chance to demonstrate how you can add value to their team.
✨Tip Number 4
Don’t forget to follow up! A quick thank-you email after an interview can keep you fresh in their minds. Plus, it shows you’re genuinely interested in the role.
We think you need these skills to ace Solutions Engineering Manager | EMEA in City of London
Some tips for your application 🫡
Show Your Passion for AI: When writing your application, let your enthusiasm for AI and its potential shine through. We want to see how you connect with our mission and how you envision contributing to the future of technology.
Tailor Your Experience: Make sure to highlight your relevant experience in technical leadership and sales engineering. We’re looking for specific examples that demonstrate your ability to lead teams and engage with clients effectively.
Be Clear and Concise: While we appreciate detail, clarity is key! Use straightforward language to explain your skills and experiences. Remember, we want to understand your journey without getting lost in jargon.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at OpenAI
✨Know Your Tech Inside Out
As a Solutions Engineering Manager, you'll need to demonstrate deep technical acumen, especially in AI and related technologies. Brush up on the latest advancements in AI, and be ready to discuss how they can benefit clients. Prepare examples of how you've successfully implemented these technologies in past roles.
✨Showcase Your Leadership Skills
This role requires you to lead and mentor a team, so be prepared to share your leadership philosophy. Think of specific instances where you've motivated a team or resolved conflicts. Highlight your experience in fostering a customer-first approach and how it has led to successful outcomes.
✨Communicate Clearly and Confidently
You'll be interacting with both technical and non-technical stakeholders, so practice distilling complex concepts into simple terms. During the interview, focus on your communication style—make sure it's engaging and adaptable to your audience. Use examples that showcase your ability to present ideas clearly.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills under pressure. Think about challenges you've faced in previous roles, particularly those involving cross-functional collaboration. Be ready to discuss how you approached these situations and what the outcomes were, demonstrating your strategic thinking and adaptability.
