OpenAI is seeking an experienced Support Engineer to work with Premium Support customers, diagnosing complex production issues, and driving rapid resolutions while coordinating with Engineering, Product, and Sales teams.
You will leverage logs, telemetry, and runbooks to reduce incident impact and improve reliability, helping customers scale their workloads with OpenAI's AI solutions.
Premium Support Engineer – London employer: OpenAI, Inc.
OpenAI is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. With a strong emphasis on employee growth, we provide ample opportunities for professional development and hands-on execution in a hybrid model that promotes work-life balance. Our culture encourages creativity and strategic thinking, making it an ideal place for those looking to make a meaningful impact in the tech industry.
