Client Senior Partner Client Leadership Team Overview The Client Leadership Team at Open Partners is the heartbeat of our agency: driving strategic vision, integration and performance through close, high-impact relationships. We blend Media, Creative and Data into cohesive, growth-oriented roadmaps and set the tone for Smarter, Faster, Better across everything we do. This is a privileged team of top-tier talent with drive and ambition who partner with clients to drive true business value and define and demonstrate what Agency of Next means. Role Purpose To act as a consultancy-level leader responsible for running your portfolio like your own business, demonstrating total ownership of commercial performance, client satisfaction, strategic direction, and team capability. You will own senior client relationships, shape long-term strategy across media, data, and creative, and directly influence the commercial growth and long-term health of Open Partners. Beyond your portfolio, you will act as an agency-wide leader shaping our operating model, partnering with the Client Delivery organisation, and driving future-defining initiatives (including AI, automation, and agent-based systems) to define what Agency of Next means. What Success Looks Like in 6 Months C-Suite Influence: Established trusted, C-suite level relationships across your portfolio and identified key internal champions who actively advocate for OP. Integrated Strategy: Delivered integrated Effectiveness Roadmaps and RISE strategies that clearly articulate a single, commercially grounded business narrative across Media, Data, and Creative. Commercial Mastery: Established 100% control over your portfolio's commercial health, achieving high forecasting accuracy ($ge$95%) and identifying clear organic growth opportunities. Team Elevation: Guided your client pod to operate cohesively alongside the Client Delivery Centre of Excellence, with clear objectives and rising capability scores across the team. Agency-Wide Innovation: Actively leading or contributing to at least one agency-wide initiative shaping our AI, automation, or operating model vision. Role Responsibilities 1. Portfolio Ownership ability to translate complex insights into clear, structured recommendations. Commercial regular travel required Our Approach to Hiring We hire based on mindset first. It is the biggest factor of success in our business. We believe you can grow that mindset in any walk of life and career background. We are looking for you to demonstrate a strong growth mindset and show us how you can fulfil the role by bringing your unique skillset and experience. If you do not have direct industry experience but have the right mindset and transferable skills to excel, we want to hear from you. Tell us how you could make the impact we are looking for. Expectations for all Open Partners Employees: Demonstrate and be committed to a growth mindset Follow our Employee Handbook Live by our values: Smarter – Aim high, train hard, embrace next Faster – Learn fast, adapt fast, act fast Better – Think, say and do what’s best #J-18808-Ljbffr
Senior Client Partner employer: Open
Open is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. With a strong focus on employee growth, competitive compensation including share options, and a commitment to flexible working arrangements, we empower our team to thrive both personally and professionally. Join us to be part of a forward-thinking company that values autonomy, responsibility, and the drive to reshape the insurance industry.
