Digital Product Manager

We are looking for a customer focussed and business oriented Digital Product Manager to join a cross-functional engineering team. This is a newly created position reporting to the Head of Ecommerce where you will be defining and delivering on vision, strategy and execution of the business's digital product portfolio.

We are looking for someone to shape the product management processes to ensure impactful outcomes for customers, the learners and the business, collaborating with the engineering, marketing and operations teams to develop and optimise digital products.

Full Time: Permanent role

Location: Solihull – B37 (Hybrid – 3 days office based)

What you’ll get:

• 25 days annual leave with option to purchase more
• Working for an established, 18 year old family run business
• Opportunity to progress and grow with the business
• Collaborative and inclusive work environment
• Social team events

What it’s all about:

• Taking ownership of the product vision and strategy for digital products
• Defining and prioritising the product roadmap, balancing business goals with customer insights, and technical feasibility
• Leading the end-to-end lifecycle of digital products
• Conducting market research, competitor analysis and analysing findings
• Identifying improvement areas and informed strategic decisions
• Partnering with engineering and marketing teams to deliver impactful digital solutions
• Establishing and measuring product success metrics
• Developing go-to-market strategies to maximise product adoption and impact
• Managing relationships with third party vendors and service providers
• Fostering a culture of continuous development

What we will need from you:

• Bachelor's degree or equivalent experience in business, technology or related field
• Certification in Product Management, Agile, or Lean methodologies
• Proven experience as a Product Manager or a similar role managing products
• Familiarity working within the Education or E-Learning sector is desirable
• Experience working with e-commerce platforms and customer experience design
• Demonstrated success in defining and launching successful digital products
• Strong ability to define and communicate clear product vision and strategy
• Proficient in product management tools such as Notion, JIRA, Trello or similar
• Excellent problem-solving skills and attention to detail
• Strong communication and stakeholder management skills

If you are interested in this Digital Product Manager position, please contact us for more information. Your CV will be carefully reviewed taking into consideration our expectations and criteria to meet the needs of the role, team, and the business.