Service Manager, Basildon

Service Manager, Basildon

Basildon Full-Time 37000 - 37000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team in transforming lives through substance misuse recovery services.
  • Company: Join Open Road, a values-driven organisation making a real difference in Essex.
  • Benefits: Enjoy a competitive salary, 25 days leave, health app, and tailored training opportunities.
  • Why this job: Make a meaningful impact while working in a dynamic and supportive environment.
  • Qualifications: Strong leadership skills and experience in substance misuse management required.
  • Other info: Flexible working options available; regular on-site presence needed.

The predicted salary is between 37000 - 37000 £ per year.

Location – Basildon

Hours – 37.5 hours per week

Working Pattern – Monday-Friday

Salary Band – £37,000 per annum

Lead Change in Substance Misuse Recovery – Service Manager Role in Basildon Centre

What it’s like to work for Open Road

Join a passionate team transforming lives across Essex. Open Road provides drug and alcohol treatment services and offender support services across Essex & Kent including a range of interventions that deliver mentoring, advice and information programmes. Accredited with Investing In Volunteers, our mission is to empower a diverse range of individuals, families and communities to lead healthy and more meaningful lives, free from addiction, offending behaviour and disadvantage, to ensure healthier, happier lifestyles.

Job Purpose & Summary

To manage all staff, volunteers and students in the locality, to ensure that the AARCS and PAIRS services (and other services where applicable) are delivered in line with contractual requirements and service specifications. The Service Manager is responsible for promoting and leading an inspirational recovery-oriented workforce who can deliver outcome-focused, evidence-based practice. Providing day-to-day operational management using initiative to make decisions and requires an ability to develop and nurture an effective team within a culture that promotes learning and continued professional development.

Benefits to you

  • 25 days annual Leave plus Bank Holidays, per annum, plus a day off for your Birthday!
  • Health and Wellbeing app including e-gym, GP services and Mental Health helpline
  • Royal London Pension and Death in Service benefit
  • Tailored training and development opportunities

Why Join us?

  • Be part of a supportive, values driven team
  • Make a real difference in people’s lives
  • Work in a dynamic, evolving service environment

What you need

  • Strong leadership and people management skills with the ability to inspire and motivate a multidisciplinary team
  • Ability to liaise and work in partnership with a wide range of professionals and agencies to support client’s engagement
  • Proven experience in the substance misuse field, preferably in a line management role
  • Accomplished written and verbal communication skills with a high degree of personal IT competency.

We welcome applications from candidates seeking flexible working. Due to the client-facing and service delivery requirements of this role, regular on-site presence will be required. Flexible working requests will be considered on a case-by-case basis, in line with business needs. This position is subject to a Disclosure and Barring Service check at enhanced level.

Application

Please use the following link to complete our online application form. Prior to starting please ensure you have all of the relevant information to hand. Take time to review the job pack below as the shortlisting will be carried out with the Job Description and Person Specification in mind. Alternatively, you can use this link to complete the form via Word and email to shannon.fleming@openroad.org.uk

Open Road values and respects the diversity and individual differences of our services users, staff and our volunteers.

Service Manager, Basildon employer: Open Road Visions

Open Road is an exceptional employer dedicated to transforming lives across Essex, offering a supportive and values-driven work environment. As a Service Manager in Basildon, you will benefit from tailored training opportunities, a generous annual leave package, and a health and wellbeing app, all while making a meaningful impact in the community. Join a passionate team that prioritises professional development and fosters a culture of learning, ensuring you thrive in your role and contribute to empowering individuals towards healthier lifestyles.
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Contact Detail:

Open Road Visions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager, Basildon

✨Tip Number 1

Network like a pro! Reach out to people in the substance misuse field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Open Road and understanding their mission. Think about how your experience aligns with their values and be ready to share specific examples of your leadership and management skills in action.

✨Tip Number 3

Showcase your passion for recovery services! During interviews, express your commitment to making a difference in people's lives and how you can inspire a team to deliver effective, evidence-based practices.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our dynamic team at Open Road.

We think you need these skills to ace Service Manager, Basildon

Leadership Skills
People Management
Team Motivation
Partnership Liaison
Substance Misuse Knowledge
Line Management Experience
Written Communication Skills
Verbal Communication Skills
IT Competency
Operational Management
Decision-Making Skills
Outcome-Focused Practice
Evidence-Based Practice
Professional Development
Client Engagement

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description and person specification. This will help you understand what we're looking for and tailor your application to highlight your relevant experience and skills.

Showcase Your Leadership Skills: As a Service Manager, strong leadership is key. Make sure to include examples of how you've inspired and motivated teams in your previous roles. We want to see how you can lead our passionate team in transforming lives!

Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. Make sure you have all the necessary information ready before you start filling out the online form. It’ll save you time and ensure you don’t miss anything important!

How to prepare for a job interview at Open Road Visions

✨Know Your Stuff

Make sure you understand the ins and outs of substance misuse recovery services. Familiarise yourself with Open Road's mission and values, as well as the specific services they offer. This will show your genuine interest and help you connect your experience to their needs.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership and people management skills. Think about times when you've inspired a team or navigated challenges in a multidisciplinary environment. Be ready to discuss how you can foster a supportive and motivational culture within the team.

✨Communicate Clearly

Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your past experiences in the substance misuse field.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of the interview. This could be about the team's current challenges, opportunities for professional development, or how success is measured in the role. It shows you're engaged and thinking about how you can contribute.

Service Manager, Basildon
Open Road Visions
Location: Basildon
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