At a Glance
- Tasks: Manage client accounts, ensuring top-notch performance and satisfaction while driving innovative campaigns.
- Company: Dynamic agency with a focus on client relationships and strategic growth.
- Benefits: Flexible hybrid working, competitive salary, and opportunities for professional development.
- Other info: Join a vibrant team in Manchester with a focus on creativity and collaboration.
- Why this job: Be the face of the agency, making impactful connections and driving success for clients.
- Qualifications: 2-5 years in client relationship management, project management, and strong communication skills.
The predicted salary is between 35000 - 45000 € per year.
Role Purpose
The Client Associate Partner is a role working in the Client team - the agency’s front line. They will deliver against our Full Service People promise; Product Activation, Product Effectiveness Analysis, Testing & Improvement Planning, Quality Assurance. A Client Associate Partner will be commercial, strategic, intellectual, personable, and driven. They will manage the day to day running of accounts; from strategic lead on projects through to product activation. The Client role is to be the face of the agency when interacting with clients and act on behalf of the client when talking internally.
Associate Partner
An Associate Partner is a specialist supporting position within a team and will be the bridge between Client and Partner. An Associate will be a self-sufficient, proactive person who will support the partner on the strategy of the function, they will be responsible for product activation, effectiveness and analysis as well as quality assurance. A Associate Partner will be client facing and have an overall focus for the performance responsibility for a Client, Channel or Function.
Role Responsibilities
- Manage and oversee account performance
- Support assigned Client Partner
- Develop high quality personal relationships with clients through regular contact, prioritising face-to-face time and telephone conversations over email.
- Earn clients’ respect and develop status as ‘go to’ point of contact in the business for all commercial and strategic issues.
- Full accountability for client campaign performance, client satisfaction, and client debtors.
- Demonstrate comprehensive knowledge of their business/sector/customers and stay abreast of their industry’s developments.
- Keep the agency appropriately informed of all client developments, from campaign performance to personnel changes and everything in between.
- The project manages all campaign work, including coordination of media teams.
- Critically interrogate media performance and recommend appropriate tests and initiatives.
- Be the ‘client in the agency’ and ensure that we continually develop our products and services to meet their needs.
- Produce annual forecasts, and quarterly reforecasts, against which the business can confidently budget for investment to drive growth.
- Identify new client relationships and make pitches to potential new clients.
Role Details
- Reports to: Clients Partner
- Location: Manchester & Hybrid
- Hours / Days: 5 days per week
Skills & Experience Required
To be successful in this role, you will:
- 2-5+ years of Experience of client relationship management and project management
- A positive, flexible, can-do attitude
- Be able to coordinate and prioritise a number of tasks at the same time
- Self-motivated and proactive
- Confident, approachable, and able to build strong relationships
- Confidence in writing and editing strong content, ability to be a storyteller
- Experience of the travel industry would be desirable
- Driven to always improve with a curious mind and an entrepreneurial spirit
Client Associate Partner in Manchester employer: Open Partners
As a Client Associate Partner at our Manchester-based agency, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer competitive benefits, including flexible working arrangements and opportunities for professional development, ensuring that you can grow your career while making meaningful contributions to client success. Join us to be part of a team that values your insights and fosters a supportive environment where your strategic thinking can shine.
StudySmarter Expert Advice🤫
We think this is how you could land Client Associate Partner in Manchester
✨Tip Number 1
Get to know the company inside out! Research their recent projects, values, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your client management skills and how you've driven results in past positions – this is your time to shine!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Client Associate Partner in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your writing. Remember, we’re looking for someone personable and approachable.
Tailor Your Application:Make sure to tailor your application to the Client Associate Partner role. Highlight your experience in client relationship management and project management, and how these skills can benefit us. Specific examples will make your application stand out!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant, and make sure your key points are easy to spot. We want to understand your qualifications quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at StudySmarter!
How to prepare for a job interview at Open Partners
✨Know Your Client Inside Out
Before the interview, dive deep into the company’s clients and their industries. Understand their challenges and successes. This will help you demonstrate your knowledge and show that you're genuinely interested in how you can contribute to their success.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've built strong client relationships in the past. Be ready to discuss specific strategies you used to earn trust and respect. This is crucial for a role that requires you to be the face of the agency.
✨Demonstrate Your Project Management Prowess
Be prepared to talk about your experience managing multiple projects simultaneously. Highlight your organisational skills and how you prioritise tasks. Use real-life examples to illustrate your ability to keep everything on track while ensuring high-quality outcomes.
✨Bring Your Curiosity and Entrepreneurial Spirit
Show your enthusiasm for continuous improvement and innovation. Discuss any initiatives you've taken to enhance client satisfaction or campaign performance. This will resonate well with the agency's focus on being proactive and self-sufficient.
