Client Partner- London

Client Partner- London

London Full-Time 54000 - 84000 £ / year (est.) No working from home possible
Open Partners

At a Glance

  • Tasks: Lead strategic direction and performance for top-tier clients in a dynamic agency environment.
  • Company: Open Partners is a forward-thinking agency focused on delivering exceptional client leadership.
  • Benefits: Enjoy hybrid work options, competitive salary, and opportunities for professional growth.
  • Other info: This role offers a chance to work with high-profile clients and develop your career in a supportive environment.
  • Why this job: Join a vibrant team that values innovation, collaboration, and personal development.
  • Qualifications: 6+ years of client leadership experience, strong communication skills, and a passion for strategic thinking.

The predicted salary is between 54000 - 84000 £ per year.

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Role Purpose
The Client Partner role in our Client Leadership Team is for those who are established in their career and have 6+ years experience. They have a stellar track record of client leadership within an agency or exceptional client side experience. Most critically, they have the determination, desire and conscientiousness to deliver the highest quality of strategic direction, integration of channels and performance for our clients.
Within the Client Leadership Team every client account has three distinct roles associated to it:

  • Activation - Account operations lead. Responsible for the successful and accurate management of tasks on accounts, managing deadlines and all stakeholders associated with them.
  • Strategy, Integration & Performance (SIP) - Account strategy lead. Responsible for top down strategic comms, planning and leadership. Ensures integrated media powered by creative and data.
  • Principal - Account commercial lead. Responsible for the leadership of accounts commercially, senior client relationships and escalations.
In our team structure, the seniority of the personnel assigned to each account is determined by our client tiering system, which identifies our most important clients. As a Client Partner, you will focus on Strategy, Integration and Performance of tier 2 and tier 1 clients. You will also gain experience of becoming a Principal on our tier 3 clients
Role Responsibilities
The Strategy, Integration and Performance (SIP) role on our tier 2 and tier 1 accounts is as follows:
  • Strategy - Deploy our strategic planning process (RISE) across all your accounts, and produce Effectiveness Roadmaps to guide the annual strategic direction of your clients.
  • Implementational Planning - Translate the annual strategic direction into actionable plans and ensure their execution throughout the year to meet client commitments.
  • Team Performance - Oversee and motivate indirect reports in the activation team, ensuring they are briefed and performing well on your accounts to achieve client success.
  • Campaign Performance - Manage the operational narrative with clients, overseeing key tasks and QA processes to ensure quality delivery.
  • Client Performance - Maintain the strategic narrative to align with the effectiveness roadmap, ensuring all stakeholders are clear on direction. Innovate, test, and handle forecasting and re-forecasting.
  • Time Management - Ensure efficient time management for the account, applying appropriate resources in line with earned fees.
Role Details
Reports to: Senior Partner
Responsible for: Associate Partner(s)
Location: London & Hybrid
Hours / Days: 5 days per week
Skills & Experience Required
To be successful in this role:
  • You Own Strategic Narrative - You will be adept at absorbing large quantities of information and distilling it into key insights for our clients. You can craft a clear narrative and communicate it consistently and professionally to stakeholders at various seniority levels.
  • Articulate in Communication - Highly motivated and confident, you communicate clearly and effectively in all settings, including presentations, calls, and meetings. You are a role model that the team looks up to in their careers.
  • Genuine Desire to Progress - Demonstrates a strong drive to excel both personally and professionally, taking immense pride in the quality of work you and the team produce.
  • 6+ Years of Client Leadership Experience - Relevant experience in client leadership, especially in digital marketing.
  • Attention to Detail - Ability to engage with the detailed work for our clients and also elevate to communicate strategically at a high level.
  • Open to Learning - Highly motivated to participate in continuous training to enhance skills and performance over time.
  • Excellent Interpersonal Skills - Demonstrate strong leadership by building trust with team members and clients.
  • Positive and Motivated - Maintains a positive outlook on work and life, fostering a dynamic and motivated team environment.
Expectations For All Open Partners Employees
  • Follow our Employee Handbook
  • Live by our values
    • Smarter - Aim high, train hard, embrace next
    • Faster - Learn fast, adapt fast, act fast
    • Better - Think, say and do what’s best

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Business Development and Sales
  • Industries

    Advertising Services

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Client Partner- London employer: Open Partners

Open Partners is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, we offer continuous training and development opportunities, ensuring our team members excel both personally and professionally. Our commitment to innovation and quality delivery empowers employees to take pride in their work while enjoying the unique advantages of working in a vibrant city known for its diverse opportunities.

Open Partners

Contact Details:

Open Partners Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Partner- London

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Client Partner- London at Open Partners, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Open Partners. Tailor your message to explain why you’re drawn to them and how you can contribute as a Client Partner- London. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Client Partner- London

Strategic Planning
Client Leadership
Communication Skills
Attention to Detail
Team Management
Campaign Performance Management
Time Management

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Open Partners:When writing your cover letter, make sure to tailor your message specifically for Open Partners. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Open Partners

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Open Partners that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Open Partners that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Open Partners’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.