At a Glance
- Tasks: Lead client relationships and drive strategic growth through integrated media, data, and creative solutions.
- Company: Join Open Partners, a dynamic agency redefining the future of marketing.
- Benefits: Enjoy a hybrid work environment, competitive salary, and opportunities for professional development.
- Other info: Be part of a high-performing team committed to excellence and innovation.
- Why this job: Shape the future of marketing while making a real impact on client success.
- Qualifications: Strong relationship-building skills and commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
The Client Leadership Team at Open Partners is the heartbeat of our agency - driving strategic vision, integration and performance through close, high-impact relationships. We blend Media, Creative and Data into cohesive, growth-oriented roadmaps and set the tone for Smarter, Faster, Better across everything we do. This is a privileged team of top-tier talent with drive and ambition who partner with clients to drive true business value and define and demonstrate what Agency of Next means.
The Client Partner is a central leadership role within the Client Leadership track, responsible for owning client relationships, leading strategy, and driving commercial growth. You are the day‑to‑day senior voice of Open Partners for your clients, shaping their marketing and business direction with consultancy‑grade clarity, foresight, and influence. You will lead integrated strategy across media, data and creative, deepen senior client relationships (including decision‑makers and emerging Champions), and own the commercial performance of your portfolio. Client Partners are expected to set the standard for how OP shows up: strategic, commercially‑minded, relationship‑led and relentlessly committed to excellence. This role is pivotal in defining the future of OP and demonstrating what Agency of Next means in practice - through transformational thinking, integrated planning, and meaningful growth impact.
- Integrated Strategic Leadership: Lead the development and deployment of Effectiveness Roadmaps, RISE strategies, Annual Plans and Business Reviews, ensuring alignment with client priorities and OP’s consultancy vision. Own the creation and delivery of strategic narratives that integrate media, data and creative into a unified story that drives business outcomes. Proactively identify strategic opportunities and risks; bring clear, structured recommendations to influence long‑term direction. Lead client meetings with confidence, clarity and consultancy authority, setting the tone for cross‑discipline collaboration and strategic integration. Brief and partner with the Client Delivery Centre of Excellence to ensure output quality, alignment and operational excellence. Shape how cross‑functional teams collaborate and maintain standards across portfolios. Leads a high‑performing client team by setting strategic direction, ensuring clarity of roles and expectations, and creating the conditions for integrated excellence.
- Commercial Acumen: Ensure commercial conversations are grounded in strategic value and demonstrable impact. Understand client business models deeply, connecting OP’s work to commercial KPIs, financial outcomes, and long‑term value creation.
- Relationship: Turn insight into action with clear sequencing and decision pathways. Lead hypothesis creation, testing and experimentation plans that deepen learning and accelerate growth. Help clients navigate change, uncertainty and transformation, bringing clarity, confidence and next‑step options. Contribute to OP’s collective intelligence by sharing perspectives, thought leadership, and strategic frameworks. Help define how AI, automation and agent‑based systems should be applied for clients and internally.
- Media, Data: ≥95% forecasting accuracy; margin aligned to target. Strategic Leadership: 100% delivery of RISE, Effectiveness Roadmaps, KAPs and Business Reviews. Growth: Quarterly identification of qualified growth opportunities; measurable revenue uplift within portfolio. Relationship Depth: Multiple documented Champions; influence evidenced in client decisions. Delivery Excellence: Strong partnership with Client Delivery; integrated output standards maintained. Agency of Next: Leadership in shaping AI/automation/agent vision and OP‑wide ways of working.
Role Details: Reports to: Senior Partner. Location: Hybrid. Hours / Days: 37.5 hours, over 5 days per week. Contract basis: Permanent.
Skills: Able to turn insight into integrated recommendations. Demonstrated relationship‑building and influencing skills across seniority levels. Strong commercial grounding (forecasting, budgeting, fees, value creation). Excellent communication and narrative‑building skills; confident presenting to senior stakeholders. A high standard of professional excellence and personal accountability.
Desirable: Experience working across media, creative and data disciplines. Exposure to growth strategy, marketing transformation or commercial modelling. Experience leading integrated planning or cross‑functional projects. Experience preparing or presenting to C‑suite audiences.
Expectations for all Open Partners Employees: Follow our Employee Handbook. Live by our values: Smarter - Aim high, train hard, embrace next; Faster - Learn fast, adapt fast, act fast; Better - Think, say and do what’s best.
Client Partner employer: Open Partners
Open Partners is an exceptional employer that fosters a dynamic and collaborative work culture, where top-tier talent thrives in a hybrid environment. As a Client Partner, you will have the opportunity to lead strategic initiatives, deepen client relationships, and drive commercial growth while benefiting from continuous professional development and a commitment to excellence. Our focus on innovation and integrated planning ensures that you will be at the forefront of shaping the future of marketing, making a meaningful impact for both clients and your career.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Remember, it’s all about building those relationships that can lead to opportunities.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can highlight your achievements and case studies. This is your chance to demonstrate how you can drive commercial growth and strategic value, just like the role of a Client Partner.
✨Tip Number 3
Prepare for interviews by understanding the company’s vision and values. Be ready to discuss how your skills align with their goals, especially around integrated strategy and relationship-building. Tailor your responses to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make that connection!
We think you need these skills to ace Client Partner
Some tips for your application 🫡
Show Your Strategic Thinking:When crafting your application, make sure to highlight your strategic mindset. We want to see how you can blend media, data, and creative into cohesive narratives that drive business outcomes. Use examples from your past experiences to demonstrate this.
Highlight Relationship-Building Skills:As a Client Partner, building strong relationships is key. In your written application, share specific instances where you've successfully influenced senior stakeholders or deepened client relationships. This will show us you're ready to lead with confidence.
Demonstrate Commercial Acumen:We’re looking for someone who understands the commercial side of things. Make sure to include any relevant experience with forecasting, budgeting, or connecting work to financial outcomes. This will help us see your value in driving growth.
Keep It Professional Yet Engaging:While we love a friendly tone, remember to maintain professionalism in your application. Use clear, concise language and structure your thoughts well. This reflects the high standard of excellence we expect at Open Partners.
How to prepare for a job interview at Open Partners
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the potential clients you’ll be working with. Familiarise yourself with their business models, challenges, and how Open Partners can add value. This will help you speak confidently about how you can drive commercial growth and build strong relationships.
✨Showcase Your Strategic Thinking
Prepare to discuss specific examples of how you've led integrated strategies in the past. Think about how you’ve combined media, data, and creative elements to achieve business outcomes. Be ready to articulate your thought process and how it aligns with the consultancy vision of Open Partners.
✨Demonstrate Relationship-Building Skills
Think of instances where you've successfully built relationships with senior stakeholders. Highlight your ability to influence decisions and navigate complex client dynamics. This is crucial for a role that requires turning insights into action and leading high-performing teams.
✨Prepare for Commercial Conversations
Brush up on your commercial acumen by reviewing key financial metrics and KPIs relevant to the role. Be prepared to discuss how you would connect Open Partners' work to measurable outcomes and long-term value creation for clients. This will show your understanding of the commercial landscape.
