Human Resources Assistant in London

About the Role

At Open Medical, we have one driving mission: Smarter, Faster Care. We are looking for a proactive HR and Office Assistant to join our team on an initial 6‑month fixed‑term contract. This role is a vital addition to support us through a busy period of increased recruitment, with the potential to convert into a permanent, full‑time position depending on business needs. We are open to both full‑time and reduced FTE candidates for this role.

This is a hands‑on, fast‑paced role perfect for someone who is keen to learn and loves getting involved in both people and office operations. While you will work closely with the Head of HR you should have the confidence to complete tasks independently, manage your own workload, and drive daily administrative processes forward without needing constant direction.

Our Environment

Our team is full‑time in‑office, as we believe this is how we collaborate, problem‑solve, and develop ourselves best. Based at our HQ in Ealing Broadway, West London, we are a small, fast‑moving team of around 35 and growing!

What you will be doing

• Recruitment
  • Drafting and posting job adverts, and corresponding with recruitment agencies whilst keeping the Applicant Tracking System up to date at all times
  • CV and phone screening candidates, liaising with hiring managers and candidates to keep them updated on the process
  • Interview booking and note taking, communicating outcomes to candidates
• Onboarding
  • Drafting and sending out offer letters, starter forms and contracts
  • Conducting reference and other background checks
  • Coordinating the new starter workflow to ensure recruits are set up for their first day
  • Delivery of selected induction sessions, following up to ensure all activities are completed
  • Setting up new starter files, sending pre‑reads to new starters
• HR Administration
  • Maintenance of HR databases and systems, generating data for quarterly reports
  • Managing issue, and return of company assets to employees
  • Coordinating appraisals and other HR related meetings
  • Note taking for both formal and informal ER meetings
• Office Support
  • Answering the phone, directing calls, welcoming visitors
  • Coordinating meeting rooms and refreshments for internal and external meetings
  • Serve as the main point of contact for office supplies, the landlord and cleaning company, as well as facilities and health and safety coordination
  • General tidiness and maintenance of the office
  • Support with travel bookings for the team, and ordering of office supplies
  • Other ad hoc administrative tasks as required

What You’ll Bring to the Role (Skills & Behaviours)

• Organisation & Drive: Outstanding time management skills with a proven ability to prioritise a busy workload, multitask under pressure, and hit deadlines.
• Proactive Problem Solver: A fast learner who takes initiative, spots potential issues early, and knows when to confidently elevate them.
• People‑First Communication: An engaging, outgoing personality with the confidence to welcome visitors, handle phone calls, and build strong relationships across the team.
• Attention to Detail: Pride in producing high‑quality, accurate work with an openness to feedback and continuous improvement.
• Integrity: Absolute commitment to maintaining confidentiality, data protection, and information governance at all times.

Qualifications and Experience

• Experience: At least 1 year of experience in an HR, recruitment, or collaborative operations office environment.
• Tech Savvy: Strong proficiency in Google Workspace (Docs, Sheets, Slides, Calendar, Gmail). Experience with HR systems or Applicant Tracking Systems (ATS) is a big plus.
• Communication: Excellent written and verbal communication skills, with experience drafting professional correspondence and collating basic research/documentation.
• Flexibility: Adaptable to working hours and eager to proactively learn the inner workings of our business.

Benefits

• 33 days holiday per annum (including public holidays, pro‑rated for part‑time candidates)
• Private Health Insurance provided by Vitality, with a vast array of perks and discounts, including discounted gym membership.
• Cycle to work and salary sacrifice pension scheme.
• Paid sickness and compassionate leave, alongside enhanced parental leave.
• Salary range: £26‑30k salary, depending on experience.